Louay Nouneh

Led sales operations and account management strategies, focusing on new business growth, client retention, and boosting revenue. Presented product and service pitches, crafted customized proposals, and developed pricing strategies to win client approval. Collaborated with external partners to bundle offerings, enhancing client value and expanding project scope. Organized and executed promotional events and new service launches to drive sales and increase client engagement. Managed inbound logistics with contractors to guarantee timely project delivery within budget. Established a presence for products and services across digital platforms and kept inventory and account records accurate.

A strategic and entrepreneurial retail and wholesale expert with over 15 years of experience in client acquisition, growth, and retention within the luxury home design sector. Demonstrates a strong track record of entering new markets, expanding key accounts, and managing multi-million-dollar portfolios through innovative strategies, data-driven decisions, and collaboration across departments. Recognized for establishing mutually beneficial partnerships and achieving profitable sales results.

HIGHLIGHTED ACHIEVEMENTS
• Boosted MES Décors sales by 17% in the first half of 2025 compared to 2024 by leveraging account-based selling, strategic alliances, and community-focused marketing.
• Crafted and presented product and service pitches to potential clients and decision-makers, turning 80% of new leads into loyal customers.
• Positioned MES Décors as a well-known brand in Milton and Oakville via networking, partnerships, and enhanced digital presence.
• Managed accounts and coordinated with trades to ensure project delivery was timely and met high-quality standards, aligning with client expectations.
• Grew repeat business by 15% at Louis Vuitton through targeted customer segmentation and personalized services.

CORE COMPETENCIES
Account Management | Strategic Sales Planning | Client Relations | Market Expansion | Retail Partnership Development | Business Forecasting | Sell-Through Analysis | Solution-Based Selling | Presentation Skills | CRM & Digital Merchandising | Cross-Functional Leadership | Sales Training | Budget Oversight | Product Lifecycle Management.

PROFESSIONAL EXPERIENCE
MES Décors Inc. - Milton, ON - Managing Director - Apr 2022 to Present
Louis Vuitton Canada Inc. - Toronto, ON - Sales Manager - Oct 2018 to Apr 2022

MBA from Middlesex University, attested by WES