
Lucas Watkins
Insurance
About Lucas Watkins:
Highly personable and dedicated individual with a strong foundation in customer service, eager to transition into the financial services sector. Proven ability to build rapport, effectively communicate, and efficiently resolve issues, aiming to contribute to a positive client experience and build lasting relationships within banking or insurance.
Experience
Mortgage Trainee Associate | Breezeful Mortgages | September 2024 – September 2025
- Completed foundational mortgage brokerage coursework and engaged in online learning modules provided by Breezeful Mortgages
- Participated in a mentorship program to develop expertise towards a future mortgage brokerage opportunity.
Hockey Coach | September 2024 – September 2025
- Coached AAA hockey, Facilitated skill development sessions, adapting communication style to diverse learning needs
Apprentice Electrician - First Year | Spider Electric | September 2023 – September 2024
Lumberyard Customer Sales Associate | Home Hardware Building Centre | November 2021 – August 2022
- Fulfilled customer orders by actively listening to their needs and recommending appropriate products to achieve their goals. Provided detailed product information and managed customer inquiries.
Sales Associate | Classic Source For Sports | June – July 2021 and September 2024 – January 2025
- Matched clients' needs to appropriate products for their sports requirements. Managed inventory by stocking shelves, Processed sales and refunds accurately at the cashier station
Hockey Player | AJHL - Spruce Grove Saints/Calgary Canucks | August 2020 – November 2021
Jr. Leader | BAMA Hockey Academy | September 2017 – September 2017
- Led players through on-ice and off-ice drills to enhance their skills and foster a love for the game. Demonstrated patience and the ability to explain complex concepts simply to diverse groups.
Big Brother Program | Global Sports - Percy Pegler Elementary School | September 2015 – May 2016
- Assisted in classes, read with, and engaged in games/sports activities with a mentee. Focused on active listening and building trust and rapport with the mentee
Education
Mount Royal University | Sport and Recreation Management | September 2022 – August 2023
Athabasca University | General Studies | October 2021
Foothills Composite High School | Okotoks, AB | Graduate - With Honours | June 2020
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