Mackenzie Dang

Hello,

I'm outside of canada now, please contact me via email would be highly appreciated

Used analytical and investigation skills to resolve customer inquiries.
Responded to telephone and electronic enquiries in a courteous and professional manner.
Processed bank traces, chargebacks, and reversals using various 3rd party interfaces.
Investigated discrepancies and issues adjustments.
Assisted in month-end activates that include but are not limited to preparation and delivery of statements,
billing, and making accounting entries
Safeguarded the interests of the company at all times by compliance with the Payment Card Industry (PCI) and
Interact regulations
Followed established work priorities, ensuring that deadlines are met, and procedures are followed.
Performed general clerical duties.
Asssisted with special projects as they arised.
Settlement Administrator

Office Administrative Assistant

Used analytical and investigation skills to resolve customer inquiries.
Responded to telephone and electronic enquiries in a courteous and professional manner.
Processed bank traces, chargebacks, and reversals using various 3rd party interfaces.
Investigated discrepancies and issues adjustments.
Assisted in month-end activates that include but are not limited to preparation and delivery of statements,
billing, and making accounting entries
Safeguarded the interests of the company at all times by compliance with the Payment Card Industry (PCI) and
Interact regulations
Followed established work priorities, ensuring that deadlines are met, and procedures are followed.
Performed general clerical duties.
Asssisted with special projects as they arised.
Settlement Administrator

Centennial College
BUSINESS ADMINISTRATION
2019 – 2021