
Mahak Memar
Customer Service / Support
About Mahak Memar:
Please take a moment to review my resume:)
Experience
- Assistant Manager and Sales Promoter
- Arvand Cleaning Company, May 2022 - April 2024
- Responsibilities included booking appointments, managing schedules, maintaining records, handling billing/payments, enforcing company policies, hiring/training staff, and creating promotional content.
- Research Associate (Hypertension Protocols)
- Western University, 2023
- Conducted literature reviews, assisted with data collection and analysis for hypertension control methods, and summarized findings.
- Sales Floor Associate PT
- Winners TJX, June 2021 - November 2021
- Managed the sales floor, assisted customers, handled cashier duties, and maintained organized displays.
- Server (Occasional)
- Starnation Event Centre, February 2022 - August 2022*
- Served food and beverages, decorated tables, provided ongoing services, and maintained cleanliness post-event.
- Hospitality Services
- Western University, September 2022 - April 2022
- Prepared food items, maintained food safety standards, trained new staff, and assisted residents with dining.
- Library Assistant
- Aurora Public Library
- Managed book entries and returns, worked in the children's department, and organized events.
Education
2. Summarize your most relevant education:
- Bachelor of Science in Nursing (BSc Nursing)
- Seneca College, 2025-2028
- Secondary School Diploma
- Dr. GW Williams Secondary School, 2018-2022
Certifications:
- Smart Serve Ontario
-Security Guard License
-CPR, AED, and First Aid
Role Impact:
I have varied experience in customer service, handling stressful situations, and maintaining safety standards aligns well with the security guard role's responsibilities at Toronto Eaton Centre.
Strengths:
Customer Service Focused: Proven track record in multiple roles including Sales Floor Associate and Assistant Manager.
Team Player: Demonstrated strong interpersonal skills in various team environments.
Strong Communicator: Effective verbal and written communication, as evidenced in promotional content creation and customer interactions.
Judgment and Decision-Making: Successfully managed multiple responsibilities and decision-making roles in previous positions.
Handling Stress: Experience in high-pressure environments such as event services and emergency response as a research associate.
Requirements:
CPR and First Aid Certification: Already obtained.
Security Guard License: Obtained and maintained.
Occupational Health and Safety Act Knowledge: Gained through practical experience in previous roles.