Manjul Mayank

More than 13+ years of IT experience along with 7+ years of experience in Automation, Cloud, Devops, Performance monitoring, Cloud Architecture where I worked on different projects related to Azure and AWS migration, Docker, Kubernetes, Tomcat,  Apache, Connect Direct, Linux scripting, Terraform,Cloud formation, Oracle  and Monitoring tools(Dynatrace, Introscope,  Nagios, HP BAC, Grafana, Splunk, Prometheus, Grafana etc)  Driven customer satisfaction through understanding needs, providing responsive service  to customer expectations and issues  Excellent experience working with globally located virtual teams.  Well versed with Agile and Waterfall methodologies. 

TechMahindra Ltd.

Sep 2019 - Tiil date (3 years 4 months) 

Location - Thornhill, Ontario, Canada

Project Summary

Project Name : ATT Cloud migration 

Client : AT&T, USA.

Duration : Sep 2019 – Till date

Environment : Azure, AWS Cloud

Responsibilities:

Re-host applications from AT&T’s Private Cloud to Azure’s and AWS  IaaS or PaaS offerings  

Optimizing the costs in Cloud environment

Design the applications for Cloud migration projects for Azure and AWS projects

Worked in container based technologies like Docker, Kubernetes

Experience in creating dashboard using multiple tools like Splunk,Dynatace, Azure monitor, Cloud watch etc. 

Experience in creating and managing infrastructure as code in Terraform and Cloud Formation

Managed roles are permission of users woth the help of IAM

Created alarms in Azure monitor and AWS cloud watch

Applying restrictions based on resource usage.

Explore re-platforming identical AT&T Private Cloud IaaS based services to PaaS when appropriate to drive cost savings and improve technology 

Right size compute or storage, Scale out, Scale up/down on demand, Auto-scaling, Shutdown on Demand or Scheduled

Consolidated multiple services running on multiple servers to run on a single set of servers 

Deployed the application in Cloud environment using Azure Devops tool

Worked on Disaster recovery process using Backup and restore along with moving traffic from active cluster to standby cluster

Deployed a full stack application in Azure environment for Non production and production environment which involved resources like Linux VM, windows VM, 

Private end points, Load balancers, Virtual Networks, Network security groups, 

log analytics, Application Gateway, Azure database for mysql etc

Building CI-CD pipeline to automate the resource creation using Terraform and Application installation and configuration. 

Support Application in K8S Environment. Knowledge of Kubeternetes set up.

Working on giving solution for Alerting and monitoring in Cloud environment and set up alerts accordingly 

Worked on Azure cost reduction using the Cost management services to cleanup and downsize the resources based on the usage history. 

Implemented Azure PaaS services like Azure SQL DB, Azure Postgres DB, Azure App services, Azure functions , Databricks etc

Knowledge of Cloud services: application integration, functions, databases, data warehouse and analytics, serverless computing, machine learning, developer tools, security and identity management

Knowledge of and experience in API and Webhook development using PowerShell, Python, Node.js, Ruby, and Shell Scripting languages

TechMahindra Americas

September 2013 - September 2019 

Location - Texas, USA

Project Summary

Project Name : OSD_PerfEngg_Prod  

Client : AT&T, USA.

Role and Responsibilities:

Gained knowledge on Microservices, Docker, Kubernetes and tools for Microservice monitoring like Prometheus, Grafana,Kibana,Elastic Search,Splunk etc.

Conducted sessions with the offshore team for the tools and technologies related to microservices and groomed them.

Deploying microservices in various environment and troubleshoot for any Deployment issues 

Write shell scripts to automate the tasks

Monitoring, maintaining Kubernetes environment using kubectl/K8s dashboard/alerts.

Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced by the enterprise applications

Configured and set up dashboard and alerts in Splunk , HP BAC , Dynatrace to assist in production monitoring

Installed and conifgured Nagios as monitoring tools for Disk usage, CPU utilization, List of open files etc.

Deployed and configured GIT repos with branching , forks , tagging and notification.

Achieved automation by scheduling the scripts for module installation in the environment

Installed and configured web application servers Tomcat, JBOSS, Weblogic , Websphere

Deployment of the enhanced modules. Closely work with release management team to move the code in production environment.

Application availability and performance monitoring and do the root cause analysis of production issues

Lead the onsite and offshore production support Team both doing 24*7 support

In case of functional failures or issues, investigate the log files and involve in Technical discussions with downstream or upstream application teams across AT&T to provide the root cause of the issue and have it resolved. 

TechMahindra Ltd.

September 2009 - May 2013 (43 months)

Location : Pune ( Maharashtra) - India

Project Summary

Project Name : AMD Customer Care and Billing (AMD_CCB)

Client : AT&T, USA.

Application : Enterprise Campaign Management (ECM).

Marketing Do Not Call Notification (MDNCN).

Duration : Sept 2009 to May 2013

Environment : JCL, TERADATA, SQL, Oracle9i, TSO/ISPF, Changeman, STAR, Vantive

Description: 

ECM is a system that allows Customer Analytics & Research (CAR) organization within Marketing to segment and profile customers for campaigning purposes.

MDNCN is a system that gathers the information of leads, which registered for DNC/DNM from various sources and prevent them for campaigning.

ECM is used for providing feeds of customer data to third party vendors who will use different marketing strategies to introduce new campaigns to the customers.

Responsibilities:

Provide Tier-III production support to the application ECM & MDNCN.

Monitoring and process daily BATCH cycle.

Analyzing the production live defect and giving temporary & permanent fix.

Investigation and acknowledge the ad-hoc requests & technical queries comes at Support helpdesk from client (Amdocs & ATT).

Implementing work request(RD) such as

New vendor setup

Add/Delete/Modify marketing indicator

Layout change request.

Responsible for enhancement work (Change Request).

Program code changes/enhancement as per program amendment specification doc

Code review as per Code review checklist

Actively involved in preparing unit test plan, test cases and desktop/peer reviews of test cases/plan

Prepare test data for assigned work based on defined specifications

Executing test cases and preparing UTP,UTR

B.Tech in Computer Science