Mario Plourde

A seasoned IT technician with an exceptional 23-year track record of delivering robust IT infrastructure solutions in intricate environments. Possessing a deep-rooted understanding of server architecture and operations, this individual excels in the seamless implementation and maintenance of complex server systems. Their expertise extends to server lifecycle management, advanced troubleshooting, proactive system maintenance, strong technical proficiency, strong communication and problem solving.

Highly skilled IT technician with 23+ years of experience specializing in server management, network administration, and technical support. Demonstrated ability to significantly improve efficiency through automation, process optimization, and problem-solving. Proven expertise in a wide range of technologies, including Windows, Linux, cloud platforms (Azure, AWS, GCP), and network infrastructure. Strong background in server implementation, maintenance, and troubleshooting. Proven ability to train and mentor team members, resulting in increased productivity.

Key strengths:
Exceptional problem-solving and troubleshooting skills
Strong automation and scripting abilities (PowerShell, Python)
In-depth knowledge of server and network infrastructure
Proven ability to optimize system performance and reduce downtime
Excellent communication and documentation skills

UiPath RPA Developer Associate
PearsonVue

Business Computing Certificate
Saint-Boniface College