Matthew Didych

• Dedicated worker with over 5 years of combined experience in, Pension Benefits.
• Retrieved Reviewing/preparing, Applications and documents, Processing of database
• Analytical ,Review files, records, and other documents to obtain information to respond to requests
• Performed Data entry, ensuring integrity of data, Write off outstanding amounts, misfiling
• Ability to work well independently as well as part of a team 
• Dependable, reliable, motivated and can work under pressure
• Professionally able to handle complaints and customer requests 
• Knowledgeable in M.S Products and Internet Explorer, Office equipment

Part One: The Workplace and You
Professional Profile 
Chapter 1: Entering the Workforce and Becoming a Professional 
Chapter 2: Managing and Organizing Yourself, Your Time and Your Workspace 
Chapter 3: Working Ethically 
Chapter 4: Mastering Technology 

Part Two: Communication?The Key To Your Success 
Professional Profile 
Chapter 5: Improving Communication Skills 
Chapter 6: Creating and Preparing Business Documents 
Chapter 7: Developing Effective Presentations 

Part Three: Administrative Support?Your Responsibilities
Professional Profile 
Chapter 8: Using Telecommunications and Workplace Collaboration Tools 
Chapter 9: Handling Mail and Using Reprographic Equipment 
Chapter 10: Maintaining Financial Records 
Chapter 11: Managing Physical and Electronic Records 
Chapter 12: Developing Customer Focus 
Chapter 13: Planning and Organizing Meetings and Other Events 
Chapter 14: Arranging Business Travel 

Part Four: Planning For Your Future
Professional Profile 
Chapter 15: Seeking Employment 
Chapter 16: Becoming a Virtual Assistant 
Chapter 17: Leading with Confidence 

Glossary 

Training/Pension,Government Service,s

• Retrieved and viewed, Data entry
• Review of all pension plans documents Benefit 
• Information on Returns
• Reconcile Fund Assessments account receivables
• Prepare recommendation to management on whether to pursue or write off outstanding amount.. 
• Using a PWGSC online system &PDS into standardized format
• updating procedural manuals, Storing testing scanning of files in electronic format, 
• Standardized format for conversion to new system.  
• Files in electronic format, applications and documents for imaging.
• Documents in preparation for future & misfiling or lost Documents.
• Operations, Procedures ,bank pouches, Paper Work ,Reports,          
• Special projects, equipment, document scanning ,catch errors & prevent,
• Wholesale, Retail Lockbox, provide high-value, business-to-business payments deposits cheque payments processing
• Perform an image-based extraction of information necessary for processing, and reconcile accounts
• Remittance-related documents stored and made available to customers in the format.