Max Gladkov

Analytically minded multilingual QA engineer with strong interpersonal skills, well versed in manual software testing and project management. 

'Leave-no-stone-unturned' approach to QA with special focus on negative testing.

Skills

• Excellent understanding of SDLC and STLC processes, methodologies, and procedures

• Ample experience of teamwork in agile/scrum-based environments with the use of planning and management tools such as Jira, Trello, etc.

• Requirements analysis, test planning, and test designing

• Testing documentation management (Jira Confluence)

• Test case writing using various tools, such as Zephyr Squad, TestRail, Cucumber Studio Gherkin, etc.

• Manual Web/UI testing

• Mobile testing for both Android and iOS mobile apps

• API testing with the use of tools such as Postman

• Basic DB management (MySQL, DBeaver)

• Unix/Linux proficiency, shell scripting using Mac Terminal, PowerShell, etc.

• Hands-on experience in unit, integration, system, acceptance, and certification testing

• Special focus on regression and negative testing, usability testing, defect/bug reporting and tracking

Professional Experience

Present: Manual QA engineer at Xpertesy, a comprehensive media digestion platform designed to facilitate online video and voice communication, collaboration, and training experience

• Designed test scenarios, wrote, and executed test cases using Jira, TestRail, and Excel

• Acting as a scrum master for a team of nine QA specialists, performed sprint planning, opened and closed sprints (Jira), held stand-up, review, and retrospective meetings, executed and published team meeting reports (Jira Confluence)

• Maintained project-related documentation (Confluence), opened and closed defect/bug tickets

• Having a habit to pay much attention to the tiniest details, discovered some very subtle defects which helped to significantly improve the platform’s streamed content sharing and recording functionality

• By pursuing a ‘leave-no-stone-unturned’ approach to both negative and positive functional testing, helped the QA team to drastically reduce DRR and DLR 2017 – 2022: Manual QA specialist, technical writer, and translator at Performance Expert, a DynaTrace master partner

• As part of a QA team, enabled validation/acceptance testing of Dynatrace Application Performance Monitoring (APM) products (OneAgent) for Performance Expert customers in Kazakhstan, such as Jusan Bank, Halyk Bank, Bank Central Credit, KazakhTelecom, et al.

• Performed customer application performance testing/monitoring with the use of DynaTrace tools

• Significantly contributed to Performance Expert’s QA process by translating, editing, and adapting project related materials, including test plans and test designs

Previously: Self-employed technical writer, translator, conference interpreter, and localization specialist

Provided professional services under contracts with major tech industry players, such as Microsoft, IBM, Motorola Solutions, DynaTrace, Paessler AG, Visa International, Experian, SAP, and BPC Banking Technologies, as well as to a number of UN agencies, such as the International Telecommunications Union (ITU) and the World Meteorological Organization (WMO), and international financial institutions, such as the World Bank and the International Monetary Fund (IMF)

Education

Present: LegionIT QA School (Ontario, Canada) – QA Automation 2021-2022: LegionIT QA School (Ontario, Canada) – Manual QA Testing

2019-2020: Niagara College, Language Interpretation (Ontario, Canada) 2019: ILSAT, Interpretation and Language Skills Assessment Test (Ontario, Canada)

Previously: Moscow State Linguistic University, Applied Linguistics, Translation & Interpretation