Melanie Kelloway

Highly professional communicator with a passion for customer service. Thrives when working with others and takes pride in ensuring quality of care for all involved. Experienced Dental Assistant, worked in various administrative positions and educated in medical terminology.  

Key Skills and Attributes include:

Experience using multiple computer applications ▪ Detail Oriented ▪ Problem Solver ▪ Multitasker ▪ Organized

CBBC Career College

Program instructor – Director                                                                              2021 - 2024

• Ensured guidelines for Commission on Dental Accreditation of Canada (CDAC) are followed
• Prepared CDAC survey responses and conducted various meetings 
• Ensured quality assurance policies and procedures are up to date at federal, provincial and company levels and ensure regulations are followed by all
• Oversee program theory and clinical development and implementation
• Planned and coordinated Program Advisory Committee and Curriculum Committee Meetings, aiming to address issues and improve the program
• Instructed, evaluated, and coordinated clinical program curriculum, including auditing and completing detailed reports
• Ensured smooth operation by providing concise communication with management, co-workers, and all other regulatory bodies while maintaining quality of care for patients
• Resolved student and staff issues as required
• Co-ordinated with administrative staff and faculty to ensure all requirements are met for student success
• Created staffing and patient care scheduling 

Downtown Dental                                                                                  2018 – 2020

Dental Assistant – Periodontal Administration 

• Scheduled patient appointments in sequence for surgical procedures
• Received debit, credit and cash transactions, as well as payment plans and insurance claims
• Provided verbal and written correspondence with dental professionals and patients
• Warranted implants and met with representatives as required
• Recorded and documented various examinations and procedures for both General and Surgeries

Mayflower Dental                                                                                     2015-2018

Dental Assistant 

• Assisted chairside with dental hygiene and general dentistry
• Performed charting and documentation 
• Aided in student learning and training of new staff members
• Volunteered for “Give back, smile back” free dental day, “gift from the heart” free dental hygiene day and created/delivered presentations for health fairs

200 hour Yoga Instructor Training, 2024

Kaivalya Yoga Method - Current

Train the Trainer Diploma, 2021

CBBC Career College, Sydney, NS – 99% Average

Medical Terminology Diploma, 2017

MacTec Technical Institute – Graduated with honors

Dental Assisting Diploma, 2015

CBBC Career College – Graduated with honors 

Bachelor of Science, 3 years, 2014

University of New Brunswick (1 year complete), Cape Breton University (2 years complete)

High School Diploma, 2011

McAdam, New Brunswick – Graduated with honors, Principle’s award, multiple scholarships