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Sakshi Aluna

Sakshi Aluna

Digital Marketing Associate

Marketing / Advertising / Public Relations

Sydney, Nova Scotia

Social

About Sakshi Aluna:

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experience

ASSOCIATE

11/2021 to 03/2023

D-Mart | Gurgaon

Worked varied hours, days, nights and weekends as business needs dictate.

Managed customer relations and customer service through daily communication and interaction.

Maximized customer interactions by promptly identifying needs and wants.

Increased customer satisfaction significantly within department.

• SENIOR PROCESS EXECUTIVE

07/2018 to 11/2021

Cognizant Technology Solutions | Gurgaon

Troubleshooting campaigns built for Search, Display, Shopping, Mobile and YouTube on Google Ads for various UK/I LCS Client.
Landing page analysis for any URL breaks or error response codes.
Troubleshooting issues with Google Analytics, Google Merchant Center, Attribution models and Conversion discrepancy.
Team mentoring support including OT to new team members.
Maintaining weekly and monthly reports for the team.
Quality score & SQR analysis for keywords and scope to improve.

Education

Master Of Business Administration | Marketing - Banasthali University, Jaipur

Bachelor Of Commerce | Commerce - Banasthali University

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