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Melissa Brisbois

Melissa Brisbois

Addiction and Mental Health Worker

Healthcare

Cornwall, Ontario

Social

About Melissa Brisbois:

I am currently attending college for an Addiction and Mental Health Worker.  I graduate in Dec 2025 . 

I am continuing my education at Athabasca University after graduation to obtain my Bachelors degree in Psychology 

Experience

Independent Consultant - Scentsy 02/2019 to Present

  • Fostered strong relationships with clients through consistent communication and collaboration
  • Handled confidential customer, business and operational information
  • Managed multiple projects concurrently, ensuring timely delivery and high quality results 
  • Gathered, Organized and input information into digital database

Customer Service - 11/2001-07/2011

  • Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests with for products, services and company information within the proper channels and protocols.

Education

OSSD - Lifelong Learning Center - Cornwall, Ontario - 2000

Addiction and Mental Health Worker - Expected Dec 2025

Cpr/First Aid/ AED - 2025-2027

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