Methuseli Dube

Data management professional transitioning from CRM, content operations, and event data coordination, with strengths in CRM administration, data organization, reporting, and metadata management. Backed by 6+ years of administrative and customer‑service experience supporting operations, optimizing workflows, and managing cross‑department communication. Skilled in HubSpot, WordPress, Excel, and analytics‑driven automation, with a track record of streamlining processes, improving documentation, and maintaining strong client and stakeholder relationships. Seeking entry‑level roles in Data Coordination, CRM Analysis, or Data Operations while preparing for a Master of Information.

Social Know How                        June 2024 - September 2025
Sales Acquisition Specialist
 

• Managed HubSpot CRM, maintaining accurate client records, billing details, payments, and proposal documentation.
• Coordinated onboarding for new clients, ensuring smooth communication and timely setup of services.
• Created custom reports and pipelines to support leadership with performance tracking and operational insights.
• Managed multi‑channel communication, including email, LinkedIn, and phone outreach.
• Designed and updated internal and client‑facing web pages and landing pages to support project needs.
   

Zoomermedia Limited             July 2022 - December 2022
Sales & Media Coordinator, Shows and Conferences division

• Oversaw contract processing, data entry, and financial reporting for the Shows & Conferences division.
• Responded to daily stakeholder inquiries and maintained strong communication with exhibitors and sponsors.
• Managed the upload, organization, and distribution of media files and documentation using WordPress.
• Improved internal systems by redesigning event‑planning and sales platforms, enhancing user experience.
• Coordinated logistics for a consumer show with 20,000+ attendees and 120 exhibitors.
• Maintained accurate records for commissions, sales, and exhibitor information.

Joshua Nkomo National Museum               September 2021 - Present
Communication Coordinator(Board Member)

• Coordinate communication across departments and external partners to support museum operations.
• Manage website updates, digital documentation, and content schedules using WordPress and CPanel.
• Oversee the creation and organization of articles, media files, and podcast materials.

Simon Fraser University             September 2020 - December 2020
Student Engagement Specialist, COVNET

• Coordinated weekly Zoom meetings with 40+ participants, including scheduling, communication, and documentation.
• Prepared written summaries, blogs, and project updates for internal and external stakeholders.
• Built partnerships with university departments to support engagement initiatives.

Hodgson Orthopedic Group                 September 2019 - May 2020
Administrative Research & Development Assistant

• Processed daily payments, billing, and supplier transactions using Jane, QuickBooks, and Opie.
• Digitized and reorganized filing systems, improving administrative efficiency and record accessibility.
• Updated and redesigned the administrative training manual to improve clarity and usability.
• Supported physicians and staff with scheduling, documentation, and daily operational tasks.

Simon Fraser University
Bachelor of Arts, Major in Communication, Minor in Print and Digital Publishing         2016 - 2022

• Dean’s Honor Roll/ Spring 2021

Seneca Polytechnic
Diploma, Social Media Marketing            2023 - 2024

• Honours graduate 2