Michael Eyekpimi

I am an experienced Salesforce Professional with over 8 years of experience in Treasury Management, client management, digital transformation, project management, business process improvement, and product management. An avid learner with great attention to detail, analytical skills, excellent interpersonal skills, and a passion for problem-solving and salesforce process automation.
 

• 5+ years of experience in Salesforce end-to-end applications (Configuration, Lightning, Admin, LWC, Integration, Communities, Development). Highly experienced in tracking and reporting project deliverables with agreed timelines.
• Strong coordination and documentation skills for documenting project schedules, responsibilities, and progress.
• Practical experience in Salesforce CRM (Sales Cloud, Service Cloud, Financial Cloud, CPQ, Lightning Experience), Salesforce SurveyVista (100% Native to Salesforce)
• Strong communication and interpersonal skills conducive to building successful working relationships
• An in-depth understanding of SFDC CRM business processes and configured user security permission in compliance with organization needs, performed integration of SFDC with external Web Service APIs and Configuration of Salesforce.com to populate, and maintain data.
• Experienced in Process Automation, Integration, Reports and dashboard, database Customization, database Security, User onboarding, data migration, sandbox management, deployment, testing, user training,business support processes, case management, lead generation, and end-to-end implementation.
• Experienced in managing multiple salesforce projects, CPQ Implementation, and Business Process Management.
• Helping Businesses to identify their pain points and determine their present position and their desired goal (Gap Analysis).
• Experienced working with the Financial Service Cloud to provide personalized service to the client and increase productivity. 

Bachelor of Science (Economics and Statistics)                                              |2006-2010

University of Benin

Certifications

Salesforce Certified Administrator                                                                       

Salesforce App Builder Platform 

Salesforce Business Analyst

Salesforce Service Cloud

Salesforce Platform Developer 1