Michelle Hernandez Tascon

Energetic Intra-Oral level I & II Dental Assistant Student graduating February 17, 2023, offering a wealth of experience in interacting with office staff and patients, supply restocking, and scheduling appointments. Hardworking, educated, and willing to go the extra mile to complete any task. Skilled at communicating, organizing, and solving problems to raise the stature and rankings of health care facilities.
 

WORK EXPERIENCE
  AFT/ Disinfection of COVID and Sanitization Specialist,
   11/2020–12/2021
• Performed routine cleaning and disinfection/sanitization operations for the production support and process equipment.
• Support for normal cleaning duties/services 
• Record safety data sheet
• Ensured proper storage and inventory management of chemicals and equipment 
• Experience using industrial machinery for cleaning

      Dayspring Medical Centre / Medical Receptionist and part time                   PTA
10/2016 – 10/2020 
• Answered the phone by the second ring and greeted callers enthusiastically.
• Scheduled, rescheduled, and handled canceled appointments for patients.
• Carefully wrote down all phone messages and relayed them to the appropriate personnel.
• Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
• Ensured the waiting room looked neat and organized at all times.
• Measured urine and delivered specimens to the lab.
• Interpreted and communicated new or revised policies to staff
• Organized paperwork such as charts and reports for office and patient needs.
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
• Completed skilled administrative work to support all office staff and operational requirements.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Responded to correspondence from insurance companies to verify patient's coverage.
• Contacted hospitals to confirm patients' medical histories and prevent inaccurate diagnoses and treatments.
 

EDUCATION
Anderson College Mississauga Campus
February 14, 2022- February 17, 2023
Intra Oral level I & II Dental Assistant student

Trios College
September 2014 – December 2015
Physiotherapy assistant
Graduated with distinction award