Miguel Clarke

Supportive Marketing Coordinator and Intern talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, and providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Polished Marketing Associate with exceptional understanding of various marketing techniques. Strong organizational and communication skills. Strong brand consulting and web-based advertising skills.

Customer Service Sales Representative Fido Solutions, Barrie, ON

Jan. 2019 – Present

●  Computed total costs and profit requirements for customer sales to provide accurate pricing.

●  Followed up with customers after completed sales to assess satisfaction and resolve technical or service

concerns.

●  Showcased product features to customers and discussed technical details to overcome objections and lock in

sales.

●  Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.

●  Promoted new products and services to existing customers, driving revenue growth and satisfaction.

●  Delivered superior customer service to retain existing customers and attract future customers.

Marketing Intern May 2021 – Aug. 2022 Cineplex Entertainment, Toronto, ON

●  Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.

●  Helped with planning and hosting of marketing events.

●  Collaborated with team members to help expand marketing channels.

●  Contributed to mock-ups, email campaigns, and social media content.

●  Participated in brainstorming meetings to develop marketing collateral.

●  Researched competitor trends and interpreted findings, reporting conclusions to supervisor.

●  Shadowed meetings and observed marketing directors to grow professional experience.

Marketing Intern May 2019 – Aug. 2020 Spotify, Toronto, ON

●  Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.

●  Scheduled social media postings to advertise products and generate site traffic.

●  Prepared persuasive sales and marketing presentation materials to engage clients.

●  Performed office administrative duties to enhance team cohesiveness.

●  Assembled reports and presentations to share insights and recommendations with stakeholders.

●  Identified appropriate marketing channels and target customers for campaigns.

Sales Associate
Foot Locker Inc, Oakville, ON

Jan. 2014 – Aug. 2018

●  Engaged with customers to effectively build rapport and lasting relationships.

●  Engage with customers to build rapport and loyalty.

●  Answered customer questions about sizing, accessories, and merchandise care.

●  Prepared merchandise for the sales floor by pricing or tagging.

●  Provided positive first impressions to welcome existing, new, and potential customers.

●  Solved customer challenges by offering relevant products and services.

●  Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

●  Helped customers locate products and checked the store system for merchandise at other sites.

York University School of Business

Bachelors of Business Administration Degree in Marketing (2022)