Mihaela SAUDER

My interpersonal and communication skills have proven to be essential for this role. I strongly believe I would be an asset to your business. 

I am highly interested in being an advocate for persons with disabilities.

I have extensive experience in social work and communications. I was a Medical Social Worker in Romania so that speaks to my ability to diagnose and care for those with disabilities. 

I was also the Program Coordinator while I was in Romania and this shows proof that I am extremely organized and always willing to take the lead whenever I can. I am more than willing to take on a challenge whenever it's needed and I will be a beneficial addition to any company.

My extensive experience has prepared me to excel in this role as Social Worker. I can easily adapt to any office setting. My advancement and achievements reflect my dedication to growth and success. 

Sales Associate, Discovery Toys 

Newmarket, ON 2006 - Present 

Perform demonstrations to promote the sale of toys, games, and musical instruments to children of all ages.

Use internal systems to assist customers to locate items online.

Place orders for customers and answered inquiries in-person, through email, and over the phone to maximize customer service.

Suggest specific products that meet customers’ needs.

Relevant Experience 

Receptionist, Gabby’s Tattoo and Piercing Parlor 

Stouffville, ON 

Verified customer IDs and ensured that all documentation was completed properly.

Answered incoming calls, scheduled bookings, and provided estimated costs for tattoos and piercings based on size, location, and complexity.

Provided customers with detailed piercing and tattoo aftercare instructions.

Assisted tattoo artists by preparing tattoo stencils and sterilizing studio equipment.

Floor Clerk, MCC Care & Share Thrift Shop

Stouffville, ON 

Sewed quilts using recyclable textiles and created artisanal crafts to raise money for MCC Africa.

Sorted, prepared, and priced items received through donations.

Arranged merchandise on display shelves, sorted and organized inventory.

Performed cashier duties.

Medical Social Worker

Iasi, Romania 

Assessed clients and submitted referrals to medical professionals and specialists.

Directed clients to proper consultants for disability support.

Maintained regular contact with clients to ensure client files were up to date.

Demonstrated strong empathy and listening skills by counselling clients in crisis situations. 

Special Education Teacher, Penilla Center

Iasi, Romania

Taught English to children between the ages of 2-8 using songs and games.

Closely monitored challenging behaviours in children with special needs and applied appropriate interventions on an as-needed basis.

Served as an English translator between managers, therapists, and other staff members from Sweden.

Established rapport with parents by communicating in a warm and friendly manner.

Program Coordinator, PHARE Program 

Iasi, Romania 

Utilized funds awarded by the European Union to construct an orphanage in Iasi, Romania.

Performed HR duties such as the hiring of new staff members, managing services, and running payroll.

Provided support at every step of the adoption and foster application process from the initial interview to the final adoption/placement.

Conducted regular updates on both adoptive and foster families.

Education 

Diploma, Office Management

Academy of Learning, Richmond Hill, ON 

Masters of Science, Counselling Psychology 

Universitatea Alexandru Ioan Cuza, Iasi, Romania

Associate of Applied Science, Social Work 

Universitatea Alexandru Ioan Cuza, Iasi, Romania