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Mouad Maky

Mouad Maky

Remote Digital Assistant, AI & Design Enthusiast

Customer Service / Support

Montréal, Montréal

Social

About Mouad Maky:

I’m a motivated and tech-savvy digital professional passionate about AI, design, and online business growth. I’ve built creative projects using tools like Canva, ChatGPT, Printify, and social media platforms to help brands and creators stand out.

I’m detail-oriented, adaptable, and quick to learn new tools — whether it’s content creation, data entry, or customer support. I thrive in remote environments where I can bring creativity, organization, and problem-solving together.

Currently seeking remote roles where I can contribute to digital marketing, administration, or creative support while continuing to grow my skills and deliver value to every team I join.

Experience

Motivated Technical Support and Customer Service Specialist with experience in electronics, IT troubleshooting, and client relations.
Worked with Gatestone providing technical support by diagnosing and resolving issues remotely, ensuring high customer satisfaction.
Also served as a Sales and Service Specialist at Bureau en Gros, offering personalized product advice, first-level tech support, and maintaining accurate sales operations.
Recognized for strong communication, problem-solving skills, and a client-first approach.

Education

Diploma in Computer Support (Soutien Informatique) from Institut Teccart, Montréal, obtained in December 2020.
Trained in technical troubleshooting, user assistance, and IT systems maintenance, with a solid foundation in customer service and electronics.

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