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mugabe karangwa hertier

mugabe karangwa hertier

Bilingual Customer Service Rep

Customer Service / Support

Ottawa, Ottawa

Social

Services offered

I work as a bilingual (English/French) Customer Service Representative, handling high-volume calls, resolving customer inquiries, and supporting clients with accurate information and documentation. I specialize in delivering professional, efficient, and empathetic customer support in remote environments

Customer service representative
Bilingual customer service
Approximate rate: CAD$ 15 per hour

Experience

I have over three years of experience providing bilingual (English/French) customer service in high-volume call centers. I handle 80–120 calls daily, resolve complex inquiries, manage escalations, and maintain accurate case documentation. I’m known for clear communication, problem-solving, and consistently delivering high customer satisfaction in remote work environments

Education

High School Diploma completed in 2019, with strong foundations in communication, problem-solving, and computer literacy that support my customer service work

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