Naheed Jafri

Freelance Writer & Editor | Oct. 2018 – Present 

• Researched and ghost-wrote monthly SEO-rich blog posts and daily social media posts for various local brands
• Edited and proofread posts to ensure accuracy and clarity of content
• Generated ideas for content and developed outlines for blog posts
• Managed multiple freelance projects simultaneously, ensuring that deadlines were met and clients were satisfied with the completed work

Technical Writer, Clinisys EMR | July 2013 – Mar. 2015

• Wrote technical documents that accurately described complex processes and system architecture in a clear and concise manner
• Collaborated with developers, designers, and other stakeholders to ensure accuracy of product documentation
• Created a series of infographics that effectively communicated complex technical topics to a non-technical audience
• Developed a style guide and template that ensured a consistent look and feel across all technical documents
• Analyzed and tested product applications, with close attention to user experience (UX) and user interface (UI) for software apps and website; contributed to creating improved products by adding and tracking error and resolution forms on team forum
• Wrote and edited content for company website, brochures, publications, marketing emails, standard operating procedures, proposals, and reports

Research Assistant and Editor with Dr. Asma Sayed (University of Alberta) | Jan. 2013 – Oct. 2017

• Collaborated with writers and main editor to ensure projects met creative and technical standards
• Copy-edited and proof-read academic articles for: spelling, grammar, punctuation, format, organization, style, content, consistency, readability, and accuracy of citations
• Provided authors with critical feedback and suggestions
• Wrote concise summaries of articles to be included in introductory portion of books
• Compiled new/revised existing bibliographies using MLA, APA, or Chicago Style documentation styles

Bachelor of Arts degree in English (major) and Sociology (minor)