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Namrata Haramkar

Namrata Haramkar

Support Senior Analyst

Customer Service / Support

Victoria, Ontario

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About Namrata Haramkar:

Hi, 

I am Namrata Gawali, graduated in computer science and engineering from Government Engineering College, Aurangabad,India.

I worked as a System Administrator in Tata Consultancy Services for 3 years 8 Months and as a Senior Support Analyst in Accenture for one year.

As a support Engineer, I need to respond to the incidents like issue in the server, connectivity issue,cluster issue etc, change requests like Cluster creation, Patching,Server setup,Disk replacement etc and service requests like user /group creation permission management in active directory, verify group polcies etc created in the ticketing tool ex ServiveNow.

 

 

Experience

I worked as a System Administrator in Tata Consultancy, Services,Thane India for 3 years 8 Months.

After that I joined Accenture as a Senior support analyst for 1year.

Education

I have completed my graduation in computer science and engineering from Government Engineering College, Aurangabad, India.

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