
Neel Patel
Customer Service / Support
About Neel Patel:
I am deeply committed and enthusiastic about the fashion industry. I am driven by their love for fashion and strive to stay up to date on the latest trends, styles, and designers. I have a keen eye for detail and a desire to bring creativity and flair to their work. Furthermore, I take pride in helping customers find the perfect outfit and am always eager to share their knowledge and insights. Whether working in a retail store or in a design studio, a passionate fashion associate is an invaluable asset to any fashion-related business.
Experience
Sales Associate and Cashier (JUN-2022 to DEC-2022) ZARA - Mumbai, Ind ● Assist customers at checkout with sales, returns and other transactions. ● Assist coworkers with sales, returns and inventory control processes. ● Maintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary. ● Maintain the cleanliness of the sales floor and cash wrap area • Answer telephones and direct customers to the appropriate contact. ● Restock the sales floor and complete other departmental duties, as necessary.
H&M - Mumbai, Ind (Jan-2022-Apr-2022) Customer Service Experience Associate ● Greet customers and identify what each customer wants or needs. ● Recommend, select, and help locate or obtain merchandise based on customer needs and desires. ● Compute sales prices, total purchases and receive and process cash or credit payment. ● Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. ● Prepare merchandise for purchase. ● Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. ● Ticket, arrange and display merchandise to promote sales. Maintain organization around break room, registers, and on the floor.
Arrow- GJ, India (Jun-2021-Dec-2022) local Advertising Promoter ● Maintained a clean store, register area, and back-stock area ● Responsible for visual merchandising. ● Trained new employees. ● Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. ● Recommend and help locate or obtain merchandise based on customer
Education
Fanshawe College, London, ON
Mobile Application Development (PostGraduation) I (Jan 2023 -Present)
Gujarat Technological University,
Gujarat, India, Bachelor in Computer Engineering (B.E.) I 8.33 CGPA (81%} I (May 2018'-May 2022)
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