Nidhi Urs
Customer Service / Support
About Nidhi Urs:
Hard working, Humble, Resourceful, Inspired to learn new things
Experience
January 2018 - July 2019
Sales Associate
Reliance Fashion | Mysuru, India
- Embodied company mission and values through honesty, integrity
and high-quality performance.
- Used POS system to scan customer purchases, calculate prices and
process transactions.
- Supported cashiers and customers to locate products, confirm prices,
and replenish stock.
- Assisted with store recovery to maintain clean and organized sales
floor throughout shift.
July 2018 - October 2023
Senior Software Engineer
Robert Bosch Engineering and Business solution | Bengaluru,
India
- Mentored junior developers on query tuning and best practices to
maximize database performance.
- Documented software defects with bug tracking system, reporting
defects to software developers.
- Liaised with cross-functional teams to determine application
specifications and technical requirements.
- Applied working knowledge of software lifecycle to develop and lead
software efforts.
Education
June 2015 - June 2019
Bachelors Degree in Electronics and communication
engineering
The National institute of Engineering | Mysore, India
CGPA - 9.26
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