Nikitha Correya

Highly accomplished and results-driven professional with extensive experience in driving innovation and profitability through strategic product development and lifecycle management.

Proven track record in leading successful product launches from idea to success, optimizing project efficiency, and aligning customer needs with business objectives. Adept at managing multiple product portfolios and developing comprehensive Product requirements documentation. Skilled in utilizing data analytics tools such as Amplitude and Google Analytics to drive insights and improve conversion rates. Strong background in driving product development, cross-functional collaboration, and data-driven decision-making. Experienced in agile methodologies, including Scrum, to facilitate efficient product development processes and adapt quickly to changing market dynamics.

Career Experience

Zenith System Solutions, Toronto, ON                                                                       May 2021 – Nov 2023

Product Manager

Managed startup projects to align customer requirements with corporate goals for successful launches. Oversaw cross-functional teams (engineering, design, and marketing) to ensure on-time product delivery meeting high-quality standards. Directed Analytical initiative to define Product and business needs aimed at creation of detailed business requirements documents (BRDs) and product requirements documents (PRDs). Supervised workgroups, staff end users, and super users related to system project Go-Lives. 

• Crafted comprehensive Product Requirements Documents (PRDs) resulting in a 12% reduction in development cycles. 
• Leveraging user interviews and feedback, resulting in a 15% improvement in product usability and customer satisfaction. 
• Conducted market and competitor analyses, identifying key trends and opportunities, contributing to a 13% growth in market share.
• Revamped the product vision, aligning it with evolving customer preferences and emerging industry trends, leading to a 20% surge in user engagement.
• Ensured successful product launches by 30% with seamless collaboration across Marketing, Engineering, Customers, and design teams.
• Identified actionable insights from data trends, driving informed product decisions and resulting in a 20% increase in user engagement.

JP Morgan Chase & Co, Bangalore, Karnataka                                                               Apr 2019 – Feb 2021

Product Manager

Employed advanced data analysis methodologies, industry expertise, and Loss prevention techniques to proactively identify, investigate, and mitigate instances of fraudulent activities. Conducted regular analysis of transaction data to spot emerging fraud trends, while facilitating preemptive adjustments to security protocols and averting potential losses.

• Achieved on-time delivery of key milestones, contributing to a 13% reduction in fraud losses and a 22% improvement in overall security.
• Implemented product enhancements that led to a 18% reduction in fraud-related incidents and a 13% improvement in the efficiency of the authentication process.
• Increased team productivity by 30% and successfully groomed junior talent, resulting in promotions within the team.
• Improved data-driven decision-making, contributing to a 23% increase in revenue and 12% reduction in operational costs.
• Achieved alignment of business goals with product strategy, resulting in a 14% increase in stakeholder satisfaction and successful resource utilization within budget constraints.

IBM India Pvt Ltd, Bangalore, Karnataka                                                                     Aug 2016 – Apr 2019

Business Analyst

Leverage advanced analytical techniques and industry knowledge to proactively identify and assess new process opportunities, conducted in-depth analysis of existing business processes, articulate technical infrastructure requirements, meticulously created and updated solution documentation, and adeptly supported ongoing processes and implement change requirements within project planning constraints.

• Spearheaded the identification and analysis of new process opportunities, achieving a 10% increase in operational efficiency and contributing to an annual cost savings of $500,000.
• Conducted detailed analysis and documentation of critical business processes, enhancing overall process transparency by 12%, leading to more informed decision-making within the organization.
• Identified and communicated technical infrastructure requirements for two major projects, ensuring seamless implementation and alignment with organizational goals, resulting in a 15% reduction in project timelines.
• Developed and maintained comprehensive solution documentation, reducing troubleshooting time by 10% and enhancing cross-functional collaboration, leading to a 12% improvement in project delivery accuracy.
• Successfully supported existing processes and implemented change requirements within a structured change control process, resulting in a 18% increase in process adaptability and overall project success rates.
• Collaborated with project managers to identify and communicate project risks and issues, providing timely inputs to change control, which contributed to a 15% reduction in project delays and mitigated potential risks.

Amazon Development Center (M) Pvt Ltd, Chennai, Tamil Nadu                                             Apr 2015 – May 2016

Product Analyst

Conducted meticulous evaluations to ensure precision, clarity, and compliance of visual materials, while playing pivotal role in upholding stringent product standards and elevating overall visual presentation of vendor products featured on Amazon platform. Led interdisciplinary team projects, while consistently meeting expected timelines. Supervised workgroups, staff end users, and super users related to system project Go-Lives. Spearheaded design, build, testing, implementation, and maintenance of clinical systems.

• Maintained consistent 98% quality benchmark in extensive image quality assessments.
• Contributed to 20% improvement in strategic outcomes by offering valuable insights from image analysis.
• Elevated team productivity by 15% through junior analyst training in image quality, achieving tangible results.
• Empowered data-driven decisions and reduced rework by 10% through routine image quality report production.
• Realized 18% reduction in discrepancies by enhancing reliability of decision-making data as image analysis expert.
• Spearheaded team training, resulting in remarkable 30% increase in proficiency and adherence to quality standards.
• Reduced 10% in image-related revisions by generating detailed image quality reports/facilitating data-driven decisions.

Certification – CSPO -Scrum Alliance, Canada, 2023 

Post-graduation Diploma in Marketing Management - Seneca International Academy, Canada, 2021 

Bachelor Of Science in Visual Communication - Women’s Christian College, India, 2014