Niyitegeka Reverian

I am a college graduate in medical office assistant.

Medical Office Assistant One Month Practicum
Westend Medical Clinic, Saskatoon, SK

 Greeted and welcomed clients and performed check in procedures.
 Answered phones and performed customer service duties such as processing
payments, answering clients’ questions regarding lab result.
 Maintained accurate client records and obtained the required documentation
from referring physicians.
 Sent emails or mails to patients to arrange doctors’ visits for following up.
 Maintained the medical filing system.   Cashier 
Staples, Saskatoon, SK
 Ensure exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.
 Takes opportunities for add-on sales to customer.
      
 Assist in the resolution of customer complaints, returns and exchanges.
 Follow all correct cash register operations, as well as maintaining SKU integrity
when entering services into the register.
 Secure properly company funds and physical inventory at all cash stations.
 Follow proper customer order procedures including special and pre-paid orders,
ensuring order forms are completed and priced correctly.
 Accountable for signing in/out and logging in/out of own till when required.
 understand all company policies and procedures relevant to this position, as
outlined in the training checklist.
 Maintain general cleanliness of all workstations.

 

High school diploma and college certificate on Medica Office assistant.