Oleksii Suprun

As a dedicated and results-driven IT Specialist with over 5 years of experience, I excel in software, hardware, and networking, with a strong focus on troubleshooting and optimizing work systems. Proficient in both Linux and Windows environments, I bring proven leadership skills, having successfully mentored junior team members, fostering their growth and enhancing team performance. Known for my attention to detail, fast learning, and teamwork, I thrive in collaborative settings and consistently drive projects to success.

IT Specialist at Intel 

Jul 2018 - Dec 2023 Ness | Israel 

● Configured and maintained PCs, servers, and network hardware and software, solving various hardware and software issues. 

● Maintained and optimized network hardware and software infrastructure for reliability and performance. 

● Led a team of 15 technicians, ensuring efficient and effective service delivery. 

● Managed an IT support project at Intel Validation Labs, ensuring service quality control. 

● Trained new team members and worked as part of a collaborative team. 

● Served as the technical focal point for both the support team and the internal users. 

● Provided technical expertise and guidance during pivotal planning meetings. 

● Participated in the development and implementation of a ticket tracking application. 

● Actively prepared documentation for new processes and updated existing documentation.

Education:

 Kyiv National University of Technology and Design

 Bachelor | Information Technologies  - Dec 2015 

Certificates:

Google IT Support Professional Certificate - In Progress 

NET Core  - 31/08/2024 

Foundational C# with Microsoft - 29/02/2024 

Scientific Computing with Python - 29/02/2024