Olivia Palmer

With a decade of dedicated experience in the realm of customer service and a solid foundation established through my accounting degree, I bring a unique and comprehensive skill set to the professional arena.

Over the past ten years, my journey in customer service has been marked by a commitment to excellence. I understand that the heart of exceptional customer service lies in effective communication, active listening, and proactively addressing client needs. This experience has equipped me with the ability to navigate intricate customer interactions, resolve complex issues, and cultivate enduring client relationships.

Complementing my customer service proficiency, my academic background in Accounting has provided me with a robust understanding of financial principles, an unwavering attention to detail, and a highly analytical mindset. I have a solid grasp of financial reporting, reconciliation, and financial analysis, which are crucial for maintaining financial integrity.

Over the past decade, I have honed my customer service skills through a rewarding career in bartending. With a decade of experience, I have become adept at providing exceptional customer experiences, mastering the art of mixology, and managing high-volume bar environments with grace and efficiency.

During this time, I have cultivated strong communication skills, attentiveness, and the ability to create a welcoming and enjoyable atmosphere for patrons. I excel in understanding and exceeding customer expectations, ensuring that each guest leaves with a positive and memorable impression.

Throughout my degree, I delved into the intricacies of financial analysis, tax regulations, and accounting standards. This education laid the groundwork for my practical experience, allowing me to apply my knowledge in real-world settings.