ONYINYECHI EZEWUIKE

I am passionate and results-driven individual who loves to make significant impact in the industry with a dynamic team. As a Client services personnel, I maintained close communication with  clients to ensure adequate Client satisfaction, carried out sensitization programs for clients. 

My passion and commitment towards proper management of products and services until it gets to the end user via excellent service delivery and seeing that a customer is satisfied is what keeps me motivated. 

As a trained professional in quality management in Health Insurance and Health Insurance Marketing in addition to my experience in Business Development and Marketing, Client Services, Quality assurance/case management, where I carried out responsibilities such as identifying and targeting key clients, ensuring proper planning, and selling of company products, client enrolment, coordinating presentations of Health Plans and their benefits I do not compromise in standard.

I am trained in Quality management and Marketing (Health Insurance). As a trained Client services officer, I maintained close communication with clients to ensure that customer satisfaction is achieved. I engage in day-to-day customer service by receiving and answering their queries, resolving emerging issues. I carried out responsibilities such as ensuring promotion and positioning of product & services, keeping abreast of trends and changes in business world. I engaged in Proper client enrolment, Quality assurance, and carrying out sensitization programs for enrolled clients.

I am currently studying International Business Management. I have certifications in Managing as a coach, Data Quality, and Monitoring and Evaluation.