Otito Ejimudo

📊 Seasoned Business Analyst with 7+ years of industry expertise 📈 | Passionate about deciphering data to drive strategic decisions | Proven track record in successful software implementations | Your go-to problem solver for optimizing processes and enhancing efficiency | Let's collaborate and elevate your business to new heights! 🚀

Experienced Business Analyst | Process Optimization | Software Implementations | Stakeholder Engagement 

Cozien Law - Business Analyst (Remote) | 01/2022 - Present

• Spearheaded interviews with key stakeholders to streamline processes and align with client legal requirements.
• Drove an 11% enhancement in legal services through astute analysis, transforming insights into actionable Excel presentations.
• Elevated client retention by 14% by strategically troubleshooting and resolving operational issues.
• Negotiated vendor agreements, cutting administrative costs and upgrading Practice Panther legal software.
• Revamped Salesforce dashboard for real estate team, elevating productivity by 7% and enhancing customer relations.

Dace Projects Limited - Business Analyst | 04/2018 - 05/2020

• Recognized for exceptional performance, achieving promotion within 18 months.
• Led end-to-end feasibility analysis and implementation of Microsoft Dynamics AX ERP System for Access Bank PLC, boosting client management by 16%.
• Translated stakeholder-specific requirements into technical directives, driving applicant tracking system setup for Nigeria's Ministry of Education, elevating applicant experience by 28%.
• Orchestrated remote automation project tracking at Nigeria's National Grid Power Plant.
• Employed SQL and Excel expertise to gather, analyze, and document data requirements, contributing to 13.5% process efficiency gain for Nigeria's Ministry of Power.
• Managed Salesforce CRM customization, delivering $237K estimated savings for ALSCON Aluminum smelting company.

Dace Projects Limited - Junior Business Analyst | 09/2016 - 03/2018

• Collaborated with key business users, channeling insights into improved processes and profitability.
• Identified inefficiencies, yielding a 9% process efficiency improvement through gap analysis and practical solutions.
• Assisted Project Management Office, enhancing stakeholder satisfaction.
• Negotiated with vendors, corporate partners, and consultants, saving $19,000 in software implementation costs.

Airtel Broadband - Operation Support Analyst | 06/2012 - 07/2016

• Managed system redeployment, adding 14+ features and cutting operation time by 19%.
• Optimized productivity, reducing save and load time by 17% and enhancing internal compliance.
• Configured network and system specifications, driving 6% staff productivity increase.
• Facilitated seamless onboarding for new temps, administering system accounts.

Education & Certifications 

Post Graduate Certificate in Business Analysis

Fanshawe College, London, ON | 08/2021

Bachelor of Science in Computer Science

IMSU | 09/2011

 

Certified Scrum Product Owner 

PMP (In Progress)