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Patel Roopal

Patel Roopal

Roopal Vanani

Customer Service / Support

London, Ontario

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About Patel Roopal:

2 years of experience in Customer service with knowledge to maintain inventory as well as existing customers.

Experience

Customer Support Representative| CROMA                                                                                     JAN 2021 – NOV 2021

  • Receiving inbound calls from customers
  • Attentively listening to customers' concerns and taking the appropriate action
  • Answering general questions and inquiries
  • Accurately inputting data into the system during each call

Education

Customer Support| Reliance Smart                                                                                                 JAN 2022 – SEP 2022

  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings.
  • Handling customer complaints.
  • Collecting and analyzing customer feedback.

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