Patrisha Gatmaitan

• Experienced in prioritizing and performing multiple tasks to meet deadlines through strong multi-tasking skills and experience working in a fast-paced environment.
• Ability to work independently and collectively as a team while being able to establish relationships among co-workers due to strong interpersonal skills.
• Effective communication (written/verbal), strong leadership skills, organizational, and time-management, and problem-solving skills.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Zotero.

Crew Member Trainor                                                                                        December 2019 - August 2022

Tim Hortons 

• Demonstrated product knowledge by promoting product sales, cross-sold products, and introduced new store products to increase sales and revenue.
• Proven to have organization and multi-tasking skills by handling at least 50 customers’ orders, payments, and transactions efficiently and ensured all orders were fulfilled as received by customer.
• Created loyal customers by providing excellent customer service and by resolving customer complaints using good communication and interpersonal skills.
• Prepared drinks, pastries and packaged products, and take-out orders as per customers’ requests efficiently
• Exhibited knowledge of food safety and quality by consistently monitoring and sorting inventory and stocks while disposing expired products

Honors Bachelor of Science 

University of Toronto Scarborough                                                                                                                June 2023

• Double Major in Biochemistry and Health Studies - Population Health Stream