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Paul Vincent Riambon

Paul Vincent Riambon

IT Project Manager/Scrum Master

Technology / Internet

Toronto, Ontario

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About Paul Vincent Riambon:

I am a passionate, results-driven, and highly motivated project manager in the IT industry with 16 years of total experience in IT infrastructure, applications and data analytics. I have worked with customers in the FMCG, Telecommunications, Banking, Luxury Fashion Retail and Petroleum industries. I have ITIL, PMP and PSM-I certifications.

Experience

WORK EXPERIENCES

1. Data and Analytics Project Manager/Scrum Master(Power BI)

Lingaro Philippines (April 2021 – September 2022)

2. Customer Service Support (7 Months)

Insta-Answer (August 2020 – March 2021)

3. Infrastructure Project Manager/Transition Manager/Process Lead (10 years)

3.1. IT Project Manager, DXC Technology (April 2014 - December 2019)

• SAP/Non-SAP Project Manager for Jimmy Choo, Bally and Belstaff payment modules and in-store operations (February 2019 – December 2019)

• Exit Transition Project Manager from DXC to New Service Provider for Nokia (April 2018 – December 2018)

• Technical Role Migrations Project Manager for Nokia (December 2016 – April 2018)

• Transition Project Manager of Multiple Regions for British Petroleum (February 2016 – November 2016)

• Non-standard Service Requests (Small to Medium Complexity) Project Manager for Nokia (April 2015 – February 2016)

• Entry to Expert Role Migrations Project Manager from the Americas Region to the Philippines (August 2014 –September 2015)

• Data Centre T&T Jr. Project Manager for Nokia (April 2014 – February 2015)

 3.2. Global Service Desk Process Lead, DXC Technology(December 2009 – March 2014)

 3.2.1. Global Service Desk Incident Management Lead for P&G (December 2009 – March 2014) 

3.2.2. Global Service Desk Quality Assurance Lead for P&G (February 2012 – March 2014) 

3.2.3. Manila Service Desk ISO20000/27001 SPOC (December 2009 – March 2014

4.1. Technical Support Coach, Sitel Philippines (February2005 – November 2009)

4.2. Technical Support Representative, Sitel Philippines(August 2004 – January 2005)

Education

Bachelor of Science in Accountancy

Saint Louis University, Philippines

1999-2003

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