Pauline Kwok

At any given time, I believe there's always something to learn from each and every person in the room and in every circumstance. This is whether it’s a fresh perspective, a new skill, or simply a reminder to stay curious.

I am a Data and Product Enthusiast with a passion for transforming chaos into clarity and uncovering stories hidden in numbers. With 6+ years in data analytics, 5+ years leading projects, and nearly a decade of customer success rooted in my time in the hotel industry, I’ve learned that data and people are equally important. I believe in treating everyone by the Golden Rule (whether it’s a guest, a teammate, or a stakeholder) because great results start with respect, honesty, and empathy.

I’m fluent in SQL, Python, and data visualization tools, and I love crafting dashboards that don’t just look good but drive real decisions. My time in hospitality taught me how to anticipate needs, solve problems creatively, and stay calm under pressure. These are skills that translate seamlessly into data and project management.

Here’s my philosophy: in most circumstances, there’s an opportunity to turn a challenge into a project. Every mess is a chance to create order, and that’s what project management is all about.

I'm always on the look out for opportunities to apply my analytical mindset, project management skills, and people-first approach to make an impact. If you also share a passion for people, data analytics and project management, let's connect!

I am a data-driven analytics professional with 6+ years of analytics experience transforming complex data into actionable insights for marketing, revenue, and product teams. I am skilled in SQL, Python, and BI tools to drive insights and transform data to optimize sales pipelines, product-led growth (PLG) and GTM Sstrategies. Adept at stakeholder communication, dashboard development, asynchronous collaboration in fast-paced SaaS and start up environments (StackAdapt grew from 250+ employees (Sept 2021) to 1500+ employees (May 2021)). 

I have a Bachelor of Design from OCAD University in Toronto (2009-2013) and a Hospitality and Tourism Diploma (With Honours) from Seneca Polytechnic in Toronto (2013-2015). Additionally, she has completed the Google Data Analytics Professional Certificate and the Google Project Management Certificate, both issued in August 2022.