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Phillip Kataswa

Phillip Kataswa

Customer Service Associate

Customer Service / Support

Toronto, Ontario

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About Phillip Kataswa:

I am a recent IT graduate based in Toronto. I currently work for Hertz as a service associate. I am looking for an opportunity that lets me leverage the skills I gained as an undergrad while also providing great customer service.

Experience

I have worked in the automotive and hospitality industry for four years. As a service associate at hertz, I provide instructions on how to operate Tesla vehicles and answer questions about offered programs. One of my roles as a crew trainer was to help facilitate problem-solving between conflicting co-workers and customers. I developed and trained all employees to interact with customers and suggested ways to resolve problems.

Education

In May of 2022, I graduated with a degree in information technology from york university.

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