Prashant Shrestha

Cultivated through years of experience in the hospitality industry, my career is a testament to my unwavering dedication to crafting unforgettable guest encounters. With an extensive background spanning 13 months across diverse roles within the hospitality sector, I've cultivated a profound appreciation for meticulous attention to delivering impeccable guest service and thriving in collaborative environments. I (Prashant Shrestha) completed my bachelor's in hospitality & tourism management from the International School of Tourism and Hotel Management affiliated with Salzburg University, Austria. My professional journey has been underscored by my commitment to curating personalized and lasting impressions for guests. Hyatt Hotel's renowned reputation for excellence and its unwavering commitment to providing unparalleled hospitality perfectly align with my core values and aspirations. I'm enthusiastic about the prospect of contributing my wealth of expertise to the esteemed Hyatt team and actively participating in the hotel's ongoing legacy of setting the highest standard for guest satisfaction.

I am a self-driven, hardworking, and goal-oriented individual with a track record of demonstrating leadership abilities and the capacity to collaborate effectively with others. My professional background is rooted in customer service, bolstered by a fast-paced work ethic and exceptional communication skills. I am fluent in English, Nepali, and Hindi, with a basic proficiency in Chinese. Additionally, I am known for my teamwork, adaptability, positive attitude, heavy lifting capabilities, cash handling expertise, typing proficiency, and stock management skills. I bring qualitative strengths like prioritization, multitasking, and problem-solving in fast-paced environments, complemented by proficiency in MS PowerPoint and MS Word. Furthermore, I excel in time management and problem-solving.

In terms of my professional experience, I have held the following positions:

Sales Associate at Suzy Sheir/ Le Chateau (Orfus Road, Canada) from May 2 to the present.

Sales Associate at Canadian Property Stars (North York, Canada) from April 11 to June 25.

Sales Associate at Narayan Cloth Shop (Kathmandu, Nepal) from Oct 20 to Dec 22.

Customer Service Clerk at Bhatbhateni Super Store (Kathmandu, Nepal) from Jan 19 to Dec 19.

Housekeeper & All-Day-Dining at The Westin Hotel (Marriott) (Sanya, China) from Dec 17 to Dec 18.

In addition to my work experience, I have engaged in valuable internships and training programs, including:

International Student Training Program at Sanya Aviation & Tourism College (HNA) in Sanya, China, from Dec 17 to Dec 18.

Trainee at Hotel Mountain in Kathmandu, Nepal, from June 14 to Sept 14.

Basic Graphics Designing Training at Himalayan Institute of Technology in Kathmandu, Nepal, from April 13 to June 13.

I am actively seeking opportunities to apply my diverse skill set and expertise to contribute to the growth and success of a business.

In terms of my educational background, I am currently pursuing a Post Graduate program in Marketing Management with a specialization in Digital Media at Lambton College in Toronto, Canada, beginning in January 2023 and continuing to the present. Prior to this, I earned a diploma in Hotel Management from the International School of Tourism & Hotel Management, affiliated with Salzburg University, in Kathmandu, Nepal, which I successfully completed from September 2015 to January 2019.

Furthermore, I have actively engaged in various volunteer activities and gained valuable experiences beyond my formal education. I have served as a committee member for JCI Association Nepal in Sankhu, showcasing my dedication to community involvement. Additionally, I volunteered for a Blood Donation event during my undergraduate studies and participated as an escort at an Open House event held at IST College. My volunteering experiences extend to Soaltee Crown Plaza, where I contributed as a server and runner, as well as serving as a waiter and all-rounder volunteer at the Platinum Banquet. These experiences highlight my diverse skill set and commitment to making a positive impact.