
pratik chaudhary
Customer Service / Support
About pratik chaudhary:
I am a natural problem solver and I always go the extra mile for customers; hence I am confident that I can provide excellent service to your company
Experience
Working As Sale Rep my duties were
- Sharing of product features (with product demo) and recommendation of related accessories.
- Helping the costumer to create solutions by using the technology to make life easier and convenient
- Providing customers an end-to-end after sales services, unboxing, transferring of data etc. and follow up sales to create a brand and customer loyalty.
- Setting up attractive product displays and promotional booths.
Working as Store manager my Duties ware
- Preparing daily site accounting report including the balancing of sales, cash, credit, & invoicing, bank deposits, operate cash register, fuel console, credit card, Lotto, Lottery, fuel pumps and money order and other equipment and transactions as necessary
- Keeping clean and stock all shelves, merchandiser, and store to fulfill superior guest satisfaction.
- To operate point of sale equipment, credit card machine. Follows all cash handling/banking procedures
- Developing weekly schedule for team. Reviewing and approving weekly payroll. Schedule optimization for labor costs and customer service.
Working as Office administrator and Front desk clerk in Hospitality my duties were:
- Maintain office staff by recruiting, selecting, orienting and training employees.
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Keep stock of office supplies and place order when necessary
- Taking, cancelling, and changing room reservation requests
- Investigating and resolving customer complaints or questions
- Processing guest departures including calculating changes and receiving payments
- Answering telephone calls and relaying messages
- Maintaining an inventory of reservations, vacancies, and room assignments
- Answering inquiries about the hotel and its services through the telephone, email, or in-person
- Handling wake-up calls and a myriad of other guest requests
Education
I had earned Diploma in Mechanical Engineering
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