Princess Ivwurie

Business Analyst | AWS Associate Certified Professional | Bridging Business Goals with Agile Excellence and AWS Expertise

Business Analyst | Topron Consulting Inc.
August 2021 - Present | Toronto, ON
- Established a thorough understanding of business goals and practices, translating them into system functionality and user requirements and user interface.
- Proficiently used both local and cloud-based Microsoft applications, including Excel, PowerPoint, Visio, and SharePoint.
- Successfully migrated fee-management capabilities from external systems to internal systems. Within six months, coordinate with front-office teams to create optimized process flows.
- Applied lean methodologies, analytical models, and tools to detect and evaluate challenges, gaps, and ineptitudes in the procurement process.
- Carried out capital markets instrument testing, developed test cases and plans for trading and transactions, and made sure the requirements of the business were satisfied for fixed income securities, brokerage assets, and mortgages.
- Located the underlying causes of problems with the procurement process and suggested workable fixes, supporting continuous improvement initiatives.
- Worked in tandem with portfolio managers to maximize trading in derivatives. Determined the probability of default (PD) for institutional clients while working on the Credit Risk module.
- Created process flow and state diagrams in Visio, converted the product vision into JIRA stories, and used data mapping and SQL queries to validate functional requirements for regulatory reporting.
- To elicit latent requirements, I conducted information gathering sessions, workshops, and client interviews. Agile ceremonies, such as daily stand-ups, sprint planning, retrospective, and sprint review meetings, are well-organized.
- Developed A/B testing scenarios in conjunction with the QA team, examined user acceptance testing (UAT) cases, and oversaw bug resolutions via a triage process.
- Developed business requirements documents (BRDs) and high-level roadmaps while keeping Confluence documentation up to date. used Tableau dashboards to communicate project scope, goals, risks, issues, and resources in an effective manner throughout the project lifecycle and to track progress toward goals.
- Increased revenue by analyzing customer behaviors, vendor relationships, stakeholder goals, and workflows.
- Discovered more savings through data collection, analysis, and trend identification of out-of-date industry information. C-level executives were shown the results, which included policies, profitability reports, internal inefficiencies, and market trends.

Scrum Master | Improvtek Solutions Inc.
June 2019 - July 2021 | Toronto, ON
- Ensured clarity and compliance by drafting and updating the documentation for new and modified business processes.
- Worked in conjunction with sales teams, management, product owners, and customers to identify needs and make strategic recommendations.
- Suggested and put into practice changes to automate business procedures, improving the general customer experience.
- Conducted focused interviews and questionnaires to elicit needs of business users and clients, facilitated development and testing teams' walkthroughs.
- Contributed to successful transitions by offering direction, subject matter expertise, and encouraging support during change initiatives.
- Mapped business process activities using Visio to find gaps and shortcomings. carried out in-depth SQL data analysis to verify requirements with both internal and external stakeholders.
- Oversaw Kaizens and process review meetings while following a Business Process Management framework to make methodical advancements.
- Supervised the creation and administration of an asset management system reconciliation mechanism for a multinational bank, cutting down on failures by 17%. implemented retry functionality, identified requirements, carried out data mappings, and established priorities in the product backlog.
- Simplified the UX design of a capital markets trading system while continuing to comply with regulations, resulting in a 12% increase in web traffic for a top financial services company.
- Performed focused interviews and questionnaires to acquire requirements from business users and clients. facilitated development and testing teams' walkthroughs.
- Made sure testing teams had the necessary materials and scenarios for focus groups, UAT, and A/B testing.

JR Business Analyst | CitySprint
February 2018 – May 2019
- Analyzed historical sales data using Tableau and produced comprehensive dashboards, reports, and visualizations.
- Identified key performance indicators (KPIs) to assess revenue trends, customer behavior, and sales performance.
- Worked with cross-functional teams to create and put into action data-driven strategies that boost revenue from sales.
- Using Tableau, we conducted a thorough customer segmentation analysis that increased customer satisfaction by 85%.
- Produced precise sales projections by analyzing past data and market patterns, which led to a 40% increase in sales accuracy.
- Facilitated senior management access to sales performance forecasts and insights, facilitating strategic planning and well-informed decision-making.
- Automated Tableau dashboards to streamline reporting procedures and save 10% on reporting time.
- Regularly updated and maintained Tableau dashboards to guarantee that all stakeholders have real-time access to vital sales data.
 

EDUCATION
- BA (HONS) Manchester Metropolitan University

CERTIFICATIONS
- Certified Business Analyst Professional (CBAP) / IN VIEW
- Certified Scrum Master Coursera (CSM)
- AWS Certified Solutions Architect Certification (Associate)