Raafat Mahmoud

Highly motivated and dedicated person seeking position in your company. Bringing strong skills in access control, enforcement of company’s regulation while expanding my knowledge and experience. I worked as a loss prevention guard in a busy companies in Mississauga. Additionally, I have the knowledge of security procedures and protocols, including emergency response and evacuation procedures. I possess excellent communication skills, both written and verbal, with the ability to effectively communicate with management, law enforcement, and clients.

Front Desk & Gate-house Security Guard, Mississauga September 2021-April 2023

• Completed truck and yard employees entry
• Checked load information and completed all required paperwork
• Directed the drivers to the right access point in the yard
• Trained new staff to perform the duties of the job accurately
•  Monitored CCTV to ensure the safety and security of people and property
• Addressed any issues with the site clients and/or team management 
• Reported any damage and/or loss to site’s client and management
• Followed the emergency protocol for fire alarm to ensure the safety of premises and coworkers
• Responded to phone calls from the dispatch and receiving clerk as needed
• Answered phone calls and direct them as needed

Temporary Security Guard, Mississauga June 2021- September 2021

Patroled the premises using G-tracker and check-points to ensure the safety of the site

Monitored CCTV to ensure the safety and security of people and property

Performed radio communications with the driver

Gathered incoming information to confirm the employees are able to access the facility using their personal badge, with the aid of c-secure app for access point

Ensured there is no transpassing on the facility and surrounded areas

Collaborated with the Peel Police to perform bag inspections for upcoming contractors during reunion hours

Loss prevention security guard, Mississauga April 2021- June 2021

Led a team of security guards in the prevention of theft and loss of company property

Developed and implemented loss prevention strategies and procedures to minimize risk and ensure safety of employees and customers

Collaborated with management to develop and maintain a secure work environment

Monitored surveillance equipment and responded to alarms and other security-related incidents.

Conducted training sessions for new security guards and kept the team informed of new policies and procedures

Enforced company policies and procedures related to security and loss prevention

Loss prevention security guard, Mississauga November 2020- April 2021

Patrolling and observing the parking to ensure the safety of the premises

Monitoring cameras and writing reports when needed

Performing parameter in the establishment and taking notes of any misplaced and/or damaged items 

Checking the sensors and temperature of the rooms as recommended and completing the paperwork

Provide visitor/gate pass for the one-time visitor and/or truck driver

Provide contractor pass for the contractor and register their information

Scan employees’ belongings before existing the building

Working in the gatehouse to perform several tasks during my shift

Welcoming incoming trucks and taking their detailed information/paperwork to register it in the company’s system

When on inbound duty, entering required information for the truck driver and the vehicle into the company’s system

Directing the driver to their designated door

Checking the trailer, to match the seal with the paperwork

When on outbound duty, reviewing the seal, while confirming if the truck is empty or not, as specified in the paperwork  

Entering  all the required information in the system and ensuring the right category has been filled

Directing existing trucks through the outbound gate and checking the seal to confirm it’s on the right spot

Send reports via email to the management

High School Diploma   

Specialization in industrial and electrical installations and equipment’s

Abu Hums Industrial High School – Egypt.

First Aid/CPR Certified 2023   

Security Guard License 2020

IT Support Fundamentals 2023