Rahul Raj

• Successfully managed a large volume of contracts with accuracy and efficiency
• Adaptable and very effective at learning new skills in a short time frame
• Collaborative team manager who increased sales by 75% with a team of over 60 people
• Skilled in implementing or improving the existing systems
• Computer skills: Microsoft Office, Trello, work management software, web development software, and video/audio/visual editing programs
• Great communication skills both verbal and written and able to create team strategies to meet and exceed company sales goals
• Able to analyze information from different sources keep up to date with emerging trends and programs available to help simplify company processes

Water Plant Operator August 2022 – January 2023 Kakabeka Crystal - Lowerys Thunder Bay Thunder Bay, ON
• Checked various water processing equipment – function, temperature, chemical levels, etc.
• Reviewed daily schedule in order to anticipate upcoming items or deliveries
• Improved existing systems for daily activities, improving overall performance of the water plant
• Communicated with sub-contracted delivery company to organize pick up of water and updated spreadsheet with relevant information
• Operate water filling machine to fulfil customer orders and prepare them for pick up
• Collaborated with the quality control team to conduct regular water quality tests, ensuring compliance with health and safety regulations.
• Assisted in the maintenance and troubleshooting of water processing equipment, promptly identifying and resolving any operational issues to minimize downtime.
• Implemented inventory management techniques, monitoring and replenishing water treatment chemicals and supplies to maintain smooth operations.
• Participated in team meetings to discuss process improvements, efficiency enhancements, and customer feedback, contributing valuable insights to optimize operations and customer satisfaction.

Manager January – November 2021
Encreators (Video Production Company) Trivandrum, Kerala
• Managed a team of 60+ employees and freelancers
• Increased company profits by 75% within 10 months
• Handled over 100 different production contracts with great reviews from the clients
• Met with prospective international clients (North America, Europe, etc.) over Zoom to explain services the company offered based on their needs and requirements
• Reviewed contracts with clients make sure there was proper understanding of negotiated terms
• Reviewed all steps in the production process and communicated with clients to keep them up to date or to discuss revisions, delays or issues that came up
• Met weekly with each department to update and discuss any issues, questions or concerns
• Kept tracked of all freelancers billable hours and processed their payroll

Media Team Head January 2019 – November 2020
KAS Mentor Trivandrum, Kerala
• Communicated with the in-house content team to complete projects within tight timelines
• Responsible for all video editing
• Sent completed work to manager for approval
• Tracked completed work to ensure it was accurate and up-to-date and forwarded it to the manager on a monthly basis
• Attended weekly meetings with the whole production team

Information Communication Technology (ICT) for Business Solutions
Jan 2022 – August 2023
Confederation College
Thunder Bay, ON
• Post Graduate Diploma Certificate

Bachelor of Science - Computer Applications
June 2017 – April 2020
Christ Nagar College
• Degree Certificate