Rajat Kumar

I am a diligent and adaptable professional with experience in banking operations and customer service, seeking to leverage my skills and expertise in a challenging role where I can contribute to the efficiency and success of the organization.

In my recent role as an Operations Officer II at RBC Bank, I demonstrated my ability to handle complex tasks with precision and efficiency. My responsibilities included processing and filing trust documents, maintaining and organizing filing systems, and ensuring timely and accurate completion of system queues. I consistently collaborated with team members to meet service level agreements and contribute to a positive work environment.

During my tenure at TD Bank, I further honed my skills in financial statement analysis and operations management. My role required me to generate Borrower Risk Rating calculations, apply adjustments to financial statements, and support various team tasks. This experience has equipped me with a keen eye for detail and the ability to manage multiple tasks efficiently.

Additionally, my experience as an Assistant Manager at Shawarma Boys and a Gas Station Attendant at Petro Canada has provided me with a solid foundation in customer service and operations management. I have successfully managed staff, streamlined operations, and implemented cost-cutting measures while maintaining high service quality. These roles have reinforced my skills in team collaboration, time management, and communication.

I hold a Diploma in Accounting from Seneca College, where I gained a solid understanding of management accounting, financial statement preparation, and internal control systems. Additionally, I completed my Higher Secondary Education at St. Joseph School, which provided me with a strong foundation in various academic disciplines.