About Rajbir Singh:
As a Desktop Support Technician with a proven background in the technology industry .I have experience in troubleshooting of software and hardware , in each of my professional roles solved lots of issues through Ticketing tool(Zendesk, Spice Work) with SLA, Email, windows deployment , Remote support as well as in-person and kept everyone’s machine working. I hold Industrial certifications which helped me to develop numerous skills to successfully implement and troubleshoot issues. I have team collaboration and passion for problem solving
3 years of experience as a Desktop Support Technician in Computer operating systems, End User support, printers issue, asset management and manage user’s accounts. I have Bachelors in computer Application from the LP University and 3 years diploma in Computer Science.
I am certified in Microsoft MD-100, MS900 and Comitia A+ and currently pursuing AZ104
I have team collaboration and passion for problem solving
Although the enclosed resume thoroughly outlines my education and experience, I would appreciate the opportunity to demonstrate in an interview my knowledge of employee training and development, initiative, and interpersonal skills.
Experience
- Provide general troubleshooting for hardware, software, printers, mobile devices, and phone related issues, in accordance with established service levels.
- Provide timely user account support and troubleshooting for various applications.
- Follows pre-defined processes to complete service requests.
- Executes hardware lifecycle process (procure, deploy and dispose).
- Images and configures computers on a timely basis.
- Assists with moves of all IT related equipment inclusive of computers, peripherals, phones and printers.
- Executes workstation recovery events including issue resolution and providing guidance to staff during disaster recovery events. Performs system maintenance activities, including application patching and backups.
- Works with others, both internally and externally, to complete requests and issues in a productive and courteous manner.
Uses sound judgment to review and escalate issues as required. - Communicates progress and escalates for assistance.
- Maintains ticket creation/retrieval to ensure accountability and accurate follow-up, escalating when necessary.
Protects client data and privacy and performed other duties as assigned
Education
Bachelor’s of Science in computer application LP University in Phagwara, India Punjab.
3 Years Diploma in computer engineering from Punjab State Board of Technical Education & Industrial Training Chandigarh.
Professionals in the same Technology / Internet sector as Rajbir Singh
Professionals from different sectors near Winnipeg, Manitoba
Other users who are called Rajbir
Jobs near Winnipeg, Manitoba
-
Registered Nurse
Found in: Talent CA C2 - 6 days ago
St. Boniface Hospital Winnipeg, Canada PermanentPosition Overview · Under the general supervision of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the CLINICAL PRACTICE NURSE - REGISTERED NURSE (RN) provides professional registered nur ...
-
Senior Beauty Sales Consultant
Found in: Jooble CA O C2 - 1 day ago
Chatters Limited Partnerships Winnipeg, MB, CanadaDo you love interacting with people and take pride knowing you helped them leave with a big smile? Are you excited at the thought of helping a customer pick out that perfect product that makes them feel great about themselves? · Do you have a natural ability to engage and make ...
-
food service supervisor
Found in: Talent CA 2 C2 - 4 days ago
10120801 MANITOBA INC. Winnipeg, CanadaEducation: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · Tasks · Supervise and co-ordinate activities of staff who prepare and portion food · Estimate ingredient and supplies required for meal preparation · Ensure that food and servi ...