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Rama Krishna Shikaram

Rama Krishna Shikaram

Guest Experience Champion

Tourism / Travel / Hospitality

Mississauga, Ontario

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About Rama Krishna Shikaram:

Core professional competencies include: 

 

  • Multi Brand / unit operations management.
  • Project planning & development.
  • Perfect Guest / Customer Experience Management.
  • Food Hygiene and Safety (HACCP).
  • JHSC, ISO, Lean Management
  • Global Customer Support Management (Call center). Recovery & Enhancement
  • Mentor and Coach for Post Graduate students. 

 

 

 

  • Multimillion-dollar P&L management 
  • Warehouse Management, vendor sourcing & negotiating 
  • Risk management & inventory control
  • H.R Management & Training.
  • Leadership and communication.
  • Curriculum and Board Advisor Hospitality Education. 

. 

Experience

20+ Years’ Hotel & Restaurant Operations Experience / Public & Private Corporations with High Volume in Revenues Growth & Established Companies / Start-up Ventures / Turnarounds
Participative management professional, results-focused, entrepreneurial, and practical. Progressive leadership experiences have created a passion for surpassing financial and service objectives via a combination of world-class service delivery, lean operating methods, renewed marketing directions, and incentive-driven rewards for team achievement. Derive genuine pleasure from transforming high-potential staff into outstanding leaders, demonstrating the critical creativity of financial and operational success. Available for travel. Core professional competencies include: 
• Multi-unit / Brand operations management.
• Project planning & development.
• Perfect Guest Experience Management.
• Food Hygiene and Safety (HACCP).
• JHSC, ISO, Lean Management • Multimillion-dollar P&L management 
• vendor sourcing & negotiating 
• Risk management & inventory control
• H.R Management & Training.
• Leadership and communication.
.

Education

I hold a Post Graduation in Hotel & Tourism Management from ITH Klesshiem, Salzburg, Austria, bachelor’s in Hotel Management and Catering Technology from Osmania University, India. Currently pursuing an Executive MBA for Jack Welch Management Institute and also working as a Senior leader in Hospitality Experience. 

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