
Ramandeep Kaur
Customer Service / Support
About Ramandeep Kaur:
- Managing field agents according to the passenger traffic.
- Communicate with TSRs and GTAA to update about zone operations.
- Managing stanchion plans for different passenger areas.
- Training new agents about airport rules and regulations
- Monitor assigned area /zone to ensure efficient and expeditious flow of passengers .
- Assist passengers by solving problems or directing them to the airline/stakeholders or information kiosk for assistance.
- Verify that the team has the capabilities to meet expectations.
- Managing the execution of different operations according to flight schedules.
Experience
I have 7 years of experience in Customer Service at fast paced work locations. More of my experience is at airport among passengers.
Education
Full training on Airport procedures.
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