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Ramandeep Kaur

Ramandeep Kaur

Airport Operations Supervisor

Customer Service / Support

Toronto, Ontario

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About Ramandeep Kaur:

  •  Managing field agents according to the passenger traffic.
  • Communicate with TSRs and GTAA to update about zone operations.
  • Managing stanchion plans for different passenger areas.
  • Training new agents about airport rules and regulations
  • Monitor assigned area /zone to ensure efficient and expeditious flow of passengers .
  • Assist passengers by solving problems or directing them to the airline/stakeholders or information kiosk for assistance.
  • Verify that the  team has the capabilities to meet expectations.
  • Managing the execution of different operations according to flight schedules.

Experience

I have 7 years of experience in Customer Service at fast paced work locations. More of my experience is at airport among passengers.

Education

Full training on Airport procedures. 

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