RAVNEET Dhaliwal

Bachelor's in Computer applications 

And 

Masters in Information Technology 

Detailed Pharmacy Assistant with of hands-on experience performing 10 plus years
routine clerical and customer service duties in fast-paced, thriving pharmacy. Well
versed in locating items for customers, maintaining and updating patient profiles and
ordering and labeling stock of medication. Recognized for going above and beyond to
maintain customer service standards.

Pharmacy Assistant 11/2012 to Present PharmacityDrugStore#2 Abbotsford
Maintained pharmacy counter and related areas in clean, neat and organized fashion. Opened incoming supplies and stocked in correct locations. Performed filing, copying, faxing and other clerical tasks. Delivered quality care to customers through close collaboration with pharmacist. Entered current customer, payment and inventory information into system to keep data accurate. Maintained clean and organized pharmacy shelving and work areas. Efficiently processed cash register transactions for new and refilled prescription orders. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems. Returned dispensed prescriptions to stock if not picked up within set timelines and performed reverse billing in system.
Software Tester 01/2023 to Present Publish Press Vancouver
Analyze results and deliver test summaries and recommendations to the product team . Escalated critical issues, blockers, and risks in a timely manner to minimize the impact on Plugins and themes . Document, debug, track and troubleshoot defects according to the company s standards in GitHub


 

Vancouver Career College Associate Certified Pharmacy Assistant (2011) Abbotsford
Hitek Computer School Associate Certified Software Tester and Quality Assurance Analyst(2023) Vancouver
Punjab University Chandigarh Bachelor’s IN Computer Applications (2005) Punjab ( India)
Punjab University Chandigarh Master’s Of Science In Information Technology (2007) Punjab ( India)