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Waterloo
Ravuri Priya Sankeerthana

Ravuri Priya Sankeerthana

Customer service representative

Customer Service / Support

Waterloo, Ontario

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About Ravuri Priya Sankeerthana:

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

Experience

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

Education

Handled customer complaints and inquiries in a courteous and efficient manner.
Assisted with training and mentoring new team members.
Complied with corporate and regulatory policies regarding information confidentiality and privacy.
Achieved an average of 91% customer satisfaction rating in calls and chats combined.
 

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