About ridi deeba:
Customer Service specialist with few years of experience in providing exceptional customer service in a retail and commercial environment. Skilled in addressing customer inquiries, resolving complaints, and ensuring a positive shopping experience. Adept at multitasking, maintaining composure in fast-paced environments, and fostering strong customer relationships
Experience
- Established and maintained relationships with the existing and potential clients of the company.
- Writing content for the website and marketing post
- Managed online sales and marketing.
- Managed overall sales coordination: revenue tracking, sales ratio management, sales forecasting, and reporting.
- Market and company competitor analysis.
- Maintained company online social media for queries, feedbacks, changes etc.
- Identified and developed sources and connections to get more clients.
- Prepared weekly schedules of planned activities and streamlining business operations to reduce costs.
- Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
Education
I completed my graduation in English literature which helps to make communication better. I was in customer service role in last 5 years .My communication skill was often praised by client as well as my senior management .
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