
Ridma Chathurangani
Upper Management / Consulting
Services offered
Business Analyst with 7+ years of expertise delivering ERP implementations across 5 countries.
Transformed business needs into functional solutions that increased operational efficiency by 25%
while collaborating with cross-functional teams. Demonstrated success in process mapping, gap
analysis, and data visualization with measurable impact on 13+ major projects. Consistently achieved
90%+ client satisfaction by delivering solutions that align with strategic business objectives.
Experience
KEY SKILLS
• Business Requirements Gathering & Documentation
• SDLC & Project Management Methodologies
•Process Modeling and Mapping (Current/Future)
• Cross-functional Team Collaboration
• Gap Analysis & Process Improvement
• JIRA, SharePoint & Teams
• Stakeholder Management & Workshop Facilitation
• System Testing & User Acceptance Testing
• Data Analysis & Visualization (Tableau/PowerBI)
• ERP/HRIS Systems Implementation & Integration
• Business Process Notation Techniques
• IFS ERP HCM Experience
• Critical Thinking & Analytical Problem Solving
• Continuous Improvement Methods & Processes
Education
Douglas College - New Westminster, BC
Post-Baccalaureate Diploma in Computer & Information Systems, Major in Data Analytics (February 2024)
Middlesex University - London, England
BSc Hons Business Information System Management - First Class Honours, Gold Medalist
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