Rohan Ahmed

Professional Summary:

• Improved Efficiency: Successfully managed a diverse fleet of 400 vehicles and equipment, reducing heavy repair downtime by 40% through the introduction of innovative maintenance techniques
• Cost Control: Proficient in budget management while maintaining high-quality standards (parts supply, labor management, and maintenance planning), ensuring cost control without compromising quality
• Regulatory Compliance: Ensured compliance with local, provincial, and federal regulations related to fleet operations and maintenance for dry and liquid cargo fleet vehicles
• Maintenance Strategy: Introduced and managed effective preventive maintenance SOPs, enhancing equipment performance and minimizing repair costs by up to 25%
• Data-Driven Decision-Making: Utilized Oracle ERP for maintenance cost analysis, consistently making data-driven decisions for effective fleet management

Project Experience:

• Fleet Rebranding: Led the successful rebranding of 150 new 48KL Oil Bousers and 219 Oil Bousers.
• Refurbishment and Modification: Oversaw the refurbishment of old vintage tank trailers and the modification of a 52KL 3-axle tank-trailer to a 2-axle 28KL tank-trailer for the Water Service fleet
• Trailer Chassis Reinforcement: Coordinated the reinforcement of High Wall trailer chassis for bulk dry cargo transportation

Process Lead                                                                                                                                                               Nov 2021 – Oct 2023 

Amazon – Ottawa, ON

• Supervised various teams responsible for offloading stock deliveries, processing orders, and sorting orders for distribution with a strong focus on delivering exceptional customer service
• Directed and coached teams of up to 20 associates, ensuring they met performance targets by applying leadership principles to exceed customer expectations and foster a safety culture in Inbound, Outbound, and sorting lanes
• Contributed to operational excellence by employing root cause analysis to pinpoint process inefficiencies, leading to enhancements in productivity and the removal of barriers in the sortation process
• Collaborated with Area Managers and Supervisors with day-to-day operations management by using the internal warehouse Management System (WMS) for the sortation process
• Contributed in processing all shipments on the same day to ensure timely deliveries and customer satisfaction as a crucial part of the sort center's middle-mile operations
• Optimized cross dock operations by introducing Color Coded Label Strategy resulting in a 15% reduction in processing time
• Processed damaged packages in the customer returns department, meticulously inspecting, documenting, and efficiently processing returns in line with commitment to quality and customer satisfaction
• Fostered a safety-focused culture by mentoring associates on standard work practices and workspace organization

Technical Officer (Supply Chain & Fleet Services)                                                                                              Oct 2018 – Sept 2021

National Logistic Cell – Karachi, Pakistan

• Scheduled and tracked maintenance and repair services for a fleet of 400+ vehicles and equipment, ensuring on-time service completion and regulatory compliance.
• Dispatched service technicians and coordinated after-hours work to maximize efficiency and reduce equipment downtime
• Monitored equipment service schedules using G-IDSS and TECH-II, ensuring preventive maintenance compliance
• Developed preventive maintenance SOPs, reducing heavy repair downtime by 40% through root cause failure analysis
• Renewed service agreements with external equipment providers, ensuring uninterrupted service and cost-effective maintenance
• Coordinated with vehicle manufacturers to finalize PM/MARC contracts and service timelines, ensuring smooth maintenance operations and budget efficiency
• Utilized Oracle ERP system to gain insights into operational costs, streamline inventory management, and optimize procurement processes
• Collaborated with inventory and procurement managers to ensure timely availability of spare parts, mitigating delays in repair operations
• Facilitated technician training programs on newly inducted fleet vehicles, ensuring compliance with safety standards and operational requirements.
• Identified and implemented process improvements, increasing technician efficiency and service execution speed

Project Lead: 

• Led the successful rebranding of 150 new 48KL Tank Trailers and 219 Tank Trailers
• Oversaw the refurbishment of old vintage Tank Trailer and the modification of a 52KL 3-axle Tank Trailer to a 2axle 28KL Tank Trailer for the Water Service fleet
• Coordinated the reinforcement of High Wall trailers chassis for bulk dry cargo transportation

Junior Mechanical Engineer                                                                                                                                    Oct 2017 – Oct 2018

National Logistic Cell – Karachi, Pakistan

• Supervised and examined framing, reinforcement, and carpentry work conforming with drawings, and specifications at projects based at National Stadium Karachi and ATC courts & ensured safe operations of batching plant

Technical Skills: Tableau, Microsoft Excel, Microsoft PowerPoint, Power BI, Microsoft Project, Equipment and Fleet Management, Operational Efficiency, Communication and Leadership

Master in Project Management