Ronald Makalintal

My name is Ronald Makalintal, an aspiring Software Developer. I am a recent recipient of an Advance Diploma in Computer Programming and Analysis from Seneca College. I also have a Bachelor's Degree in Business Management from the Philippines. My work experiences have mostly been working with technology so I am hoping to do the same in the future.

Salesforce Developer Co-op Student                                                                                          Jan. 2022 – Aug. 2022

Canadian Imperial Bank of Commerce | Toronto, Ontario

• Engaged in the Salesforce ecosystem within CIBC and headed a project on test class optimization as part of Salesforce’s 75% minimum code coverage for Apex classes and triggers. 
• Attended and engaged in multiple meetings on sprint planning, sprint reviews, and daily scrums, providing input and opinions regarding our current and future work items. 
• Headed a project on test class optimization as part of Salesforce’s 75% minimum code coverage for Apex classes and triggers. 
• Participated in various workshops held by the company on Excel, AWS, Metaverse, etc. 
• Practiced Agile methodology all throughout the co-op experience.                                                                        
• Wrote Apex code and developed and executed multiple test classes to test existing Apex classes and triggers.
• Demonstrated MVC through creating Visualforce pages, business logic through Apex, and models using objects in Apex.
• Took part in multiple code reviews with senior developers.

Customer Advocate                                                                                                                    Jan. 2019 – Feb. 2020

Boldr Inc. | Mandaluyong City, Philippines

• Pioneered a customer relationship account in a financial technology company called Buxfer Inc.
• Single-handedly managed the customer experience dimension and provided technical assistance – which includes email, chat, and phone support simultaneously.
• Consistently documented customer concerns and communicated them with the client’s API vendors in making sure that the product’s key feature is up and running regularly.
• Created process flows on using the software for clients to understand and utilize the software better.
• Assisted the client with developing the product’s Help Center through extensive user guides most of which are still used.

Administrative Intern                                                                                                                 Jan. 2018 - Mar. 2018

Curo Teknika Inc. | Mandaluyong City, Philippines                                                                                                        

• Created workflow charts and diagrams in line with the administration office’s business processes.
• Analyzed the expansion options of the company and created a feasibility study on the company’s potential expansion.

Research Associate                                                                                                                   Sep. 2017 – Dec. 2017

De La Salle University | Manila City, Philippines                                                                                                            

• Conducted a feasibility study regarding the interest level of university students on pursuing dual master’s degrees in partnership with a foreign university.

Seneca College | Advanced Diploma in Computer Programming and Analysis                       May 2020 – Dec. 2022

• GPA: 3.9/4.0

De La Salle University | Bachelor of Science in Business Management                                     May 2014 – Apr. 2018

• Bronze Awardee, Outstanding Thesis in Business Management
• Human Resource Officer, University Student Government: Judicial Department
• Trainee, Business College Government: Management Trainee Program