Rose Ann Santos

Hello! My name is Rose Santos, and I have had the privilege of working with McDonald's UAE for the past 11 years and currently working in McDonald' Ottawa.,I have gained invaluable experience in various aspects of restaurant management, customer service, and team leadership. Currently, I hold the position of Assistant Manager, where I am responsible for overseeing daily operations, ensuring the highest standards of service, and maintaining a positive and efficient work environment for both staff and customers.

I am passionate about fostering teamwork and providing exceptional service while contributing to McDonald's ongoing success in the UAE. My experience has helped me develop strong problem-solving skills and a deep understanding of how to manage high-pressure situations effectively. I look forward to continuing to grow and make a meaningful impact in this dynamic and fast-paced industry.

Hello! My name is Rose Santos, and I have had the privilege of working with McDonald's UAE for the past 11 years. Over the years, I have gained invaluable experience in various aspects of restaurant management, customer service, and team leadership. Currently, I hold the position of Assistant Manager, where I am responsible for overseeing daily operations, ensuring the highest standards of service, and maintaining a positive and efficient work environment for both staff and customers.

I am passionate about fostering teamwork and providing exceptional service while contributing to McDonald's ongoing success in the UAE. My experience has helped me develop strong problem-solving skills and a deep understanding of how to manage high-pressure situations effectively. I look forward to continuing to grow and make a meaningful impact in this dynamic and fast-paced industry.

I have completed a Diploma in Hotel and Restaurant Services from Immaculate Conception College. This program provided me with comprehensive knowledge in hospitality management, customer service, food and beverage operations, and event planning. It has equipped me with the practical skills needed to excel in the hospitality industry, which I have been able to apply in my 11 years of experience working as an Assistant Manager at McDonald's UAE. My education complements my professional experience, helping me effectively manage operations, lead teams, and ensure excellent customer service in a fast-paced environment.