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rr aa

rr aa

Junior Software Developer

Technology / Internet

Calgary, Alberta

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About rr aa:

I am a recent graduate from the University of Lethbridge with a degree in Computer Sciences. I took courses including software engineering, database and algorithms, databases, AI, data mining and deep learning, OS, hardware, and theoretical foundations of computation. I also have a degree in Management Information Systems at the University of Calgary. I am passionate about technology and software development and have really enjoyed my degree and look forward to a career in this field as well as working on my own projects. I am proficient with C++ and am familiar with software engineering principles as well as CI/CD.

Experience

Student Technical Analyst at Calgary Chinese Cultural Center – Calgary, Alberta (2022)
• Helped implement new processes for current work routines
• Reorganized file structure to prepare for migration from old server-based system
• Troubleshoot technical problems on site for network and electronic related issues
• Managed company website and associated assets on website
 

Underwriter Assistant at Intact Insurance – Calgary, Alberta (2020 - 2021)
• Assisted in conversion of personal policies from previous DOS system to modern integrated system
• Entered data for policies that did not pass through automatic system
• Reported validation issues and described where they occurred
 

Claims Adjuster at Intact Insurance – Calgary, Alberta (2019 - 2020)
• Worked with customer through claims journey and to help settle claims
• Collaborated with other departments to better aid customer
• Determined liability based on description of accident and communicated with third party insurance companies
 

Claims Intake Representative at Intact Insurance – Calgary, Alberta (2018 – 2019)
• Helped customers open new claims and acted as liaison for customers to understand claims process
• Advised customers of their coverages and liabilities based on adjusting practices
 

Customer Service Representative at Intact Insurance – Calgary, Alberta (2017 – 2018)
• Served as first point of contact for any inquiries for customers and advised on best course of action
• Participated in SharePoint project to develop operations shared database
 

Field Technician at Interblock Gaming – Calgary, Alberta (2016 – 2017)
• Assembled gaming machines for installations in variety of different sites (e.g. Canada, US, Caribbean)
• Troubleshooted machine software and hardware issues during service

Education

Bachelor's of Science - Computer Science at the University of Lethbridge (expected to graduate May 2023)

GPA: 3.9

Dean's list for every semester attending.

 

Bachelor's of Commerce - Management Information Systems at the University of Calgary

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